CPI Exam Practice Questions and Answers (100% Pass)
Unit 1. Name the 4 levels in the CPI Crisis Development Model - ✔️✔️Level 1- Anxiety =
Supportive
Level 2- Defensive = Directive
Level 3- Acting out person = CPI
Level 4- Tension Reduction = Theraputic Rapport
Unit 1.
What is Level 1 in the Crisis Development Model? - ✔️✔️ANXIETY- A noticible change in
someones typical behavior
Unit 1. What is Level 1 in Crisis Dev. Model Approach to Anxiety? - ✔️✔️SUPPORTIVE-
nonjudgemental, empathetic
Unit 1. What is Level 2 of Crisis Dev. Model? - ✔️✔️DEFENSIVE- Beginning stage of loss
of rationality
Unit 1. What is Level 2 of Crisis Dev. Model Approach to Defensive? - ✔️✔️DIRECTIVE-
Set Limits, Persuasion, Choices
Unit 1. What is Level 3 of Crisis Dev. Model? - ✔️✔️ACTING OUT PERSON- Total Loss
of Rationality
Unit 1.What is Level 3 of Crisis Dev. Model Approach Acting Out Person? - ✔️✔️NON
VERBAL PHYSICAL CRISIS INTERVENTION- A set of safe, non-harmful techniques
that are to be used as a last resort when their is danger to self or others, disruption to
atmosphere
Unit 1.What is Level 4 of Crisis Dev. Model? - ✔️✔️TENSION REDUCTION- decrease in
energy
Identify the components of the CPI Verbal Escalation Continuum? - ✔️✔️1.
QUESTIONING- info. seeking, challenging (redirect, give rational answers)
2. REFUSAL- non-compliance (Set Limits)
3. RELEASE- venting (Isolate, Let Vent)
2
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