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MGMT 310_ KU (1
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Exam of 4 pages for the course Management 310 KU at Management 310 KU (MGMT 310_ KU (1)
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MGMT 310: KU-Ability to marshal human, informational, and other resources to get things done
-Influencing other - ANS-Power
Negative concept of power achieving goals through any means necessary - ANS-Raw Power
Based on position in hierarchy, everyone accepts legitimate power - ANS-Legitimate power
Power to punish and inflict punishment, dependent on fear of negative consequence -
ANS-Coercive power
Power based on authority to give rewards and positive results - ANS-Reward power
Professional for a given skill - ANS-Expert power
Power based of charism, looks, and agreeable behavior - ANS-Referent power
Doesn't come from hierarchy
-I comply because you can help me - ANS-Informal power
Allows employee's to make their own decisions
-Push factors are extrinsic
- Pull factors are intrinsic - ANS-Employee empowerment
Trying to change certain behaviors in others (9 methods) - ANS-Influence tactics
Attempt to manipulate or control someones image - ANS-Impression management
1. programmed v. not
2. Consequence of decision - ANS-Amount of time organizations should spend on DM is based
off what?
Reoccurring, based off daily operations - ANS-Programmed decisions
Novel opportunities, requires extra information, uncertainty - ANS-Non-programmed decisions
Assuming something doesn't exist when it does - ANS-Type 1 error
Assuming something does exist when it doesn't - ANS-Type 2 error
How a manager should make a choice
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