UHC Ethics And Compliance Section For Certification Exam Questions with Correct Verified Solutions 100% Guaranteed Pass
4 views 0 purchase
Course
UHC ethics and compliance
Institution
UHC Ethics And Compliance
UHC Ethics And Compliance Section For Certification Exam Questions with Correct Verified Solutions 100% Guaranteed PassUHC Ethics And Compliance Section For Certification Exam Questions with Correct Verified Solutions 100% Guaranteed PassUHC Ethics And Compliance Section For Certification Exam Ques...
UHC Ethics And Compliance Section
For Certification Exam Questions
with Correct Verified Solutions 100%
Guaranteed Pass
1. _____ are permitted to return phone calls or emails received from
a referred individual - ANS ✔agents
2. A customer with original medicare may enroll in a MA plan,
during which time? - ANS ✔SEP's
3. A member may disenroll from their MA plan and return to
original medicare during which time - ANS ✔SEP's
4. A member of one MA plan may enroll in a different MA plan
during which time? - ANS ✔SEP's
5. a person assisting, including an agent cannot sign the
enrollment application on behalf of the - ANS ✔consumer.
only the consumer, POA, or authorized representative can sign the
enrollment application
UHC ethics and compliance
, 2
UHC
6. A required disclosure that must be read and acknowledged by
the consumer at the time of enrollment - ANS ✔statement of
understanding
7. a SOA is required from each Medicare eligible consumer present
at any face to face or telephonic marketing appointment to
discuss MA and or PDP plans including____ - ANS ✔authorised
legal representatives and each spouse ( if a married couple is
present)
8. AEP can be used with - ANS ✔Medicare open enrollment
9. Agents are not ______to target marketing to any carriers ( UHC or
another) MA/MA-PD members to entice or encourage them to
use the MA OEP election code to make a plan____ - ANS ✔change
10. agents can offer promotional gifts to attendees of any
event type as long as such gifts are of nominal retail value.
nominal value is any item _____ or less - ANS ✔$15 or less
11. agents may serve light refreshments providing the items
cannot be combined to equal a - ANS ✔meal.
12. Agents must clearly state the overall star rating, inc LPI for
___plan they present to the consumer and indicate that
additional information on the star ratings can be found in the
enrollment guide/ medicare.gov - ANS ✔each plan
13. Agents who are not qualified to sell the product will not
be? - ANS ✔compensated and may receive corrective and or
disciplinary action up to an including termination
UHC ethics and compliance
, 3
UHC
14. agents who telephone a consumer in response to a BRC
that has specific products documented on the card, may only ____
- ANS ✔discuss the products that were indicated within the BRC
15. Approval is required for? - ANS ✔1) ALL medicare
marketing materials or
2) ANY material that mentions a plan sponsor ( such as " united health
care") one of its affiliated plans or displays any logos
16. Are Med sup plans restricted by election periods? - ANS
✔no they’re not.
consumers with original medicare may enroll/disenroll from med sups at
any time, provided they meet the plans requirements
17. Are the educational events unbiased so that it doesn't steer
the consumer towards a specific plan or limited number of
plans? - ANS ✔yes
18. Are you required to disclose compensation? - ANS ✔no
19. because marketing appointments are not formal and
informal marketing sales events, they're not reported to who? -
ANS ✔UHC or CMS. instead, agents must obtain a completed scope
of appointment prior to conducting the appointment.
20. BRC's are only intended to obtain permission to contact -
ANS ✔it does not satisfy the SOA requirement
UHC ethics and compliance
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller DoctorKen. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.99. You're not tied to anything after your purchase.
