mgt103 final exam questions and answers (100% pass)
What does value in pricing emphasize?
A) Features
B) Benefits
C) Costs
D) Discounts - ✔️✔️Benefits
Which of the following is NOT one of the Seven Ps of Services Marketing?
A) Product (Service)
B) Branding
C) Price
D) Place (Distribution) - ✔️✔️Branding
What pricing strategy involves setting a high price initially and then gradually lowering it over
time?
A) Skimming Pricing
B) Penetration Pricing
C) Prestige Pricing
D) Price Lining - ✔️✔️Skimming Pricing
Which of the following is NOT a function performed by intermediaries in marketing channels?
A) Transactional Function
B) Logistical Function
C) Facilitating Function
D) Distribution Function - ✔️✔️Distribution Function
Off-Peak Pricing is mentioned in one of the Seven Ps of Services Marketing.
True
False - ✔️✔️True; falls under price
off-peak pricing: charging different prices during different seasons of the year and different times
of the day or days of the week to reflect variations in demand for service
Value-Pricing focuses on stressing features rather than benefits.
True
False - ✔️✔️False
Value-pricing focuses on emphasizing the benefits rather than just the features of a product or
service. The idea is to highlight how the product or service provides value to the customer,
addressing their needs and solving their problems, rather than just listing its features.
Intensive Distribution aims to provide the best coverage of the target market.
True
False - ✔️✔️True
The Planning Phase of the Strategic Marketing Process: An effective marketing plan should have
simple, clear, and specific plans.
True
False - ✔️✔️True
The concept that links internal service quality to customer satisfaction and company profitability
is known as the __________. - ✔️✔️Service-Profit Chain
One of the four approaches for selecting an approximate price level is __________ pricing. -
✔️✔️demand-oriented
The Multichannel Marketing Multiplier involves the blending of different __________ and
delivery channels. - ✔️✔️communication
One of the five elements of the promotional mix is __________. - ✔️✔️advertising
In the growth phase of the product life cycle, profits peak.
True
False - ✔️✔️False
In the growth phase of the product life cycle, sales increase rapidly and profits start to rise
significantly.
In the __________ stage of the product life cycle, the product gets old or gets replaced. -
✔️✔️decline
Which of the following is NOT typically measured on a marketing dashboard?
A) Sales per week
B) Customer retention
C) Employee satisfaction
D) Brand awareness - ✔️✔️Employee satisfaction
Marketing dashboards can include metrics such as sales per week and customer retention.
True
False - ✔️✔️True
Gatorade is known for its continuous product development and official drink branding with
which of the following sports leagues?
A) NBA
B) NFL
C) MLB
D) All of the above - ✔️✔️D
Which stage of the product life cycle is characterized by rapid sales growth and increasing
competition?
A) Introduction
B) Growth
C) Maturity
D) Decline - ✔️✔️Growth
During the maturity stage of the product life cycle, industry/product sales slow and profit
declines.
True
False - ✔️✔️True
Which pricing strategy is used to help recover the costs of development and capitalize on price
insensitivity of early buyers?
A) Skimming strategy
B) Penetration pricing
C) Value pricing
D) Cost-plus pricing - ✔️✔️Skimming strategy
In the introduction stage, the focus is on creating selective demand for a specific brand.
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller OliviaWest. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.