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Facilities Management Final Exam – Questions & Correct Solutions
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Facilities Management Final Exam – Questions & Correct Solutions
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Facilities Management Final Exam – Questions &Correct Solutions
Which of the following elements is not a way by which hospitality facility
creates a visible, marketable identity for its products?
a. The style of signage
b. the maintenance of back-of-house areas
c. a distinctive color scheme use interior or exterior design
d. the characteristic appearance of the building itself Right Ans - B. The
maintenance of back-of-house areas
the two primary facility-related operating expenses for a hospitality business
are:
a. land and insurance
b.financing fees and professional fees
c.accounting services and legal services
d. property operation and maintence (POM) and utilities Right Ans - D.
Property operation and maintenance (POM) and utilities
Budgetary responsibility for the POM and utilities expenditures belongs to
which of the following departments?
a. security
b. accounting
c. engineering
d. rooms Right Ans - C. engineering
The major element of the utilities expenditure is:
A. fuel (gas, oil, propane)
b. electricity
c. steam
d. water and wastewater Right Ans - B. electricity
,Which of the following statements regarding a building's initial construction
and ongoing maintenance costs is true?
a. There is little correlation between a building's initial construction cost....
b. one advantage of higher initial construction..
c. the more a building costs initially to construct, the more it generally costs
d. none of the above Right Ans - C. The more a building costs initially to
construct, them more it generally costs
Which of the following is not a CapEx item?
a. replacement and refurbishment of FF&E
b. structural changes made to meet the regulatory requirements of the
Americans with Disabilities act
c. telecommunications trunk line chargers
d. renovations of buildings component Right Ans - C. telecommunications
trunk line chargers
Which of the following is a consideration when determining whether to repair
or replace a piece of equipment?
a. the age of the equipment
b. the availability
c. the effects of repair on equipment efficiency
d. all of the above Right Ans - D. all of the above
Which of the following series best describes the order of priority a facilities
manager should establish when approaching a maintenance or repair task?
a. (1) safety, (2) legality, (3) service
b. (1) legality, (2) safety, (3) service
c. (1) service, (2) legality, (3) safety
d. (1) safety, (2) service, (3) legality Right Ans - A. (1) safety, (2) legality,
(3) service
Which of the following expense items is not covered by replacement reserve
funds?
a. FF&E
b. building expansions
,c. building repairs
d. emergency services Right Ans - B. building expansions
Functions for which the facilities manager has responsibility include all but
which of the following?
a. contractual and regulatory compliance
b. parts inventory and control
c. emergency planning and response
d. housekeeping service Right Ans - D. house keeping service
Maintenance that pertains to the general unkeep of the property, recurs on a
regular basis, and requires minimal training is referred to as?
a. emergency or breakdown maintenance
b. routine maintenance
c. preventive maintenance
d. predictive maintenance Right Ans - B. routine maintenance
Which of the following types of maintenance has an immediate revenue effect?
a. predictive maintenance
b. preventive maintenance
c. emergency of breakdown maintenance
d. routine maintenance Right Ans - C. emergency of breakdown
maintenance
Maintenance that includes preparing equipment for changes in the seasons is
called:
a. scheduled maintenance
b. preventive maintenance
c. routine maintenance
d. predictive maintenance Right Ans - A. scheduled maintenance
A form used for all major pieces of equipment to record important
maintenance information is called:
a. material safety data sheet
, b. room data card
c. rooms checklist
d. equipment data card Right Ans - D. equipment data card
A room data card typically includes all of the following components except:
a. a detailed outlive of the process to follow for requisitioning any new room
furniture, fixtures, or equipment
b. space for scheduling and verifying the preventive maintenance dates for the
room
c. information about the major HVAC and electrical services in a room
d. Some equipment warranty information Right Ans - A. a detailed outline
of the process to follow for requisitioning and new room furniture, fixtures, or
equipment
Material safety data sheets (MSDS):
a. inform employees about potentially hazardous materials used in the
workplace and explain how to work with these materials
b. do not tell employees any procedures in case of an accident
c. are written and supplied to hospitality organizations by the U.S. government
d. explain where in the hospitality facility an employee can find training
manuals and vdieotapes that show how equipment can be repaired safety.
Right Ans - A. inform employees about potentially hazardous materials used in
the workplace and explain how to work with these materials
Which of the following statements about emergency and breakdown
maintenance is true?
a. an effective maintenance management system greatly reduces the need for
emergency maintenance
b. Even the best ongoing maintenance possible will not eliminate all
emergency maintenance
b. even the best ongoing maintenance possible will not eliminate all
emergency maintenance needs
c. Emergency and breakdown maintenance tends to be quiet costly
d. All of the above Right Ans - D. All of the above
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