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IAAP CAP Exam Study Guide Exam Questions And Answers
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IAAP CAP Exam Study Guide Exam Questions And Answers
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IAAP CAP Exam Study Guide ExamQuestions And Answers
Podcasts - correct answer ✅Prerecorded audio clips used to inform the
audience about an issue, product, or service.
Downloadable presentations of webinars.
Certification - correct answer ✅A credential awarded by a certification
body when an individual demonstrates through an examination process
that he or she has acquired the designated knowledge, skills, and
abilities to perform a specific job; independent of a specific class,
course, or other educational or training program.
License - correct answer ✅A credential awarded by a licensing agency
based on predetermined criteria.
Educational Certificate - correct answer ✅A credential awarded by a
training provider, association, or educational institution based on
completion of all requirements for a program of study, including
coursework and a test or other performance evaluations.
Assessment-Based Professional Certification - correct answer ✅A
voluntary process by which individuals are evaluated against
predetermined standards for knowledge, skills, or competencies -- time-
limited credential
,IAAP CAP Exam Study Guide Exam
Questions And Answers
Assessment-Based Certificate - correct answer ✅Focus is on
education/training and demonstrates mastery of intended learning
outcomes of a specific class, course, educational program, or training
program.
Certificate of attendance or participation - correct answer ✅Provided
to individuals who have attended or participated in classes, courses,
other educational or training programs or events
Certificate of completion - correct answer ✅Denotes achievement of
specific learning outcomes, tested through something such as a final
exam, demonstrating the competencies learned during a program of
study.
Organization - correct answer ✅A group of people, who, through
coordinated activities, work to achieve both individual and collective
goals.
Communication - correct answer ✅The sharing of symbolic meaning
between two or more people.
Business Communication - correct answer ✅Formal Communications
Informal Communications
,IAAP CAP Exam Study Guide Exam
Questions And Answers
Written Communications
Oral Communications
Visual Communications
Nonverbal Communication
Audio-visual Communications
Computer-based Communications
Formal Communication - correct answer ✅Messages spread through
the organization's communications, possibly downward, upward, or
horizontal
Downward Communications - correct answer ✅Messages sent from
management to employees.
This type of communication is necessary to clarify goals, share
information, educate, and guide.
Upward Communications - correct answer ✅Messages sent from
employees to management.
This type of communication often informs management about project
progress and challenges.
, IAAP CAP Exam Study Guide Exam
Questions And Answers
Horizontal Communications - correct answer ✅Messages traveling
from employee to employee, manager to manager, or executive to
executive.
Informal Communications - correct answer ✅Conversations people
have with each other (can be based on speculation, rumors, or
overheard conversations.)
Written Communication - correct answer ✅Anything put on paper,
such a memos, letters, manuals, forms, and flyers
Oral Communication - correct answer ✅Face-to-face communications,
as well as meetings, telephone calls, and radio broadcasts.
Visual Communications - correct answer ✅Refers both to the (1)
physical expressions someone makes while communicating an idea and
(2) materials that are visual such as charts, posters, and diagrams.
Nonverbal Communication - correct answer ✅Communication without
the use of spoken language, including gestures, facial expressions, and
body positions
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