Layout analysis is usually performed for the following purpose(s):
All of the above
Which form of transportation system utilizes group technology?
Cellular production
Which of the following is NOT an advantage of rapid response?
First-mover advantage
In the Service Matrix, to which quadrant does recreation belong?
Service factory
Continuous processes are characterized by low to moderate output variety and one to few in batch size.
False
Customization occurs when
Products or services are offered on a made-to-order basis
What are the two trends in the range of accommodation to customers' needs?
Customization and standardization
Which business strategy waits for the product to become fairly standardized and is demanded in large
volumes?
Cost minimization or late-to-market
A purposeful collection of people, objects, and procedures for operating within an environment is known
as a(n):
System
Value can be added to an entity in all the following ways, EXCEPT:
Facilitating
Inputs in a bank's production system may include:
Checks and deposits
Which of the following is among the six major elements of a production system? Check all that apply.
, Inputs and Outputs.
A distinction between normal goods and information/knowledge is that
a) Normal goods wear out, but information/knowledge does not
b) Information/knowledge can be given or sold to many others
c) Information/knowledge is subject to diminishing returns, but physical outputs are subject to
increasing returns
d) Both A and B
Both A and B
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As the costs of fixed equipment investments rise with the volume produced, companies move from
project to job, flow, and then cell transformation systems.
False
A/An ___ item is produced in batches of some size that is set by the customer, and then delivered upon
its completion.
Make-to-order
A gap in the service process that is considered the misperception by the service provider of what the
customer truly needs.
Gap 4
Paced lines use some sort of conveyor to move output along the production line at a variable rate, so
that operators do their work as they need.
False
In the product-process matrix, when the size of a batch increases significantly, with a corresponding
decrease in output variety, then the flow shop is appropriate.
True
Which form of transportation system utilizes group technology?
Cellular production
Layout analysis is usually performed for the following purpose(s):
Select one:
A. Maximize operational efficiency
B. Reduce safety or health hazards
C. Minimize interference or noise between areas
D. All of the above
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