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2025 AHIP Module 4 - Communications and Marketing Rules for Medicare Advantage and Part D Plans Exam Questions With Verified Solutions.$9.99
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2025 AHIP Module 4 - Communications
and Marketing Rules for Medicare
Advantage and Part D Plans
You are meeting with Mrs. Hall in her home. On her scope of appointment form, she asked to
discuss Medicare Advantage plans. During the meeting, she asked to discuss a stand-alone
prescription drug plan. She is leaving the next day to visit her family for a week in another state,
so she needs to decide before she leaves. What must happen before that additional discussion
can take place?
a. You must make a telephone call from a location outside Mrs. Hall's home to ensure that the
discussion of the prescription drug plan can take place.
b. Since Mrs. Hall is leaving the state, you can immediately present her with information on the
prescription drug plan, so she can decide before it is too late.
c. You must refer Mrs. Hall to another agent for her to be able to engage in such a discussion.
d. Since Mrs. Hall specifically asked that you discuss the stand-alone Part D plan, you may do
so, as long as she signs a new s - ANS d
Agent Harriet Walker has recently begun marketing Medicare Advantage and related products
aimed at meeting the needs of senior citizens. Client Mildred Jones has expressed interest in a
Medicare Advantage plan. It is now the beginning of September. If you were in Agent Walker's
position, what would you do?
a. Inquire whether the client qualifies for a special enrollment period, and if not, solicit an
enrollment application once the annual open enrollment election period begins on October 15th.
b. Tell the client that she should also consider non-health products (such as cash value life
insurance) to meet some of her health needs and offer to submit a life insurance application to
see if client Jones is insurable.
c. Solicit and complete the enrollment application in September and wait until the open
enrollment date to submit it so that the client does not purchase a plan through another agent.
d. Tell the client - ANS a
, You are mailing invitations to new Medicare beneficiaries for a marketing event. You want an
idea of how many people to expect, so you would like to request RSVPs. What should you keep
in mind?
a. You may not require RSVPs, but when people arrive, you may require the completion of
contact information on a sign-up sheet.
b. You are not permitted to request RSVPs, so you will need to find a different way to estimate
how many people are coming.
c. You may require RSVPs and an e-mail address so you can follow up in the event of a
cancellation.
d. You may request RSVPs, but you are not permitted to require contact information. - ANS d
You will be holding a sales event soon, at which you would like to offer door prizes to attendees.
Under guidelines from the Medicare agency, what types of gifts or prizes would not be allowed
in this situation
a. A gift card to Starbucks worth $5.
b. Gift cards or gift certificates of $15 or less that can be readily converted to cash.
c. Two or more gifts whose combined value does not exceed $15
d. Gifts of nominal retail value ($15 or less) - ANS b
You would like to market a MA plan at a neighborhood pharmacy. What should you keep in mind
to comply with the marketing requirements for MA plans?
a. You may not market in a pharmacy if you are not a pharmacist.
b. You must set up your table and make marketing presentations only in common areas, but you
may accept enrollment applications anywhere in the pharmacy.
c. You must set up your table, make marketing presentations, and accept enrollment
applications only in common areas outside of where the patient waits for services from the
pharmacist.
d. You must set up your table, make marketing presentations, and accept enrollment
applications near the pharmacy counter where people wait for their prescriptions. - ANS c
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