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IAED Study Guide With 100% Accurate Questions And Answers A+ GRADED
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Terms in this set (50)
Post-Dispatch (PDI's) instructions are: Basic level instructions given to the caller immediately after initiating dispatch
A traffic accident caused by the passage of an emergency vehicle that does not directly involve the
The best definition for "wake-effect collision"
emergency vehicle
During a disaster, the Incident Command System Maintaining command, managing resources, and coordinating efforts
(ICS) provides an important framework for:
A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone.
What is the definition of "repetitive persistence"?
The phrase should contain both an action and a reason for the action.
A fire/rescue apparatus is: A mobile fire/rescue unit that responds to the scene of fire/rescue incidents
Give an example of a trauma incident A report of a burned patient
Burnout is described as: A type of exhaustion (or inability to function normally) resulting from a buildup of long term stress
, A disorder that occurs when a person's normal response to a traumatic event does not fade over the
What is Post Traumatic Stress Disorder?
course of a few days or weeks
Quality assurance specialists listen to audio Compare ETC performance with specific protocol and customer service performance standards
recordings of randomly selected calls in order to do
what?
In the context of the communication process, the The channel or means of communication
"medium" is what?
If a caller reports heavy black smoke coming from Structure fire
the window of a nearby building what should the
call be classified?
In recent years, the total number of emergency calls Wireless technology
has increased dramatically due to what?
One of the best techniques for reducing the Tell the caller what you are doing and why
negative effect of call-processing gaps is to do
what?
Interagency communication (interoperability) tends Without standardized cross-agency rules and procedures for radio use
to be inefficient and ineffective without what?
An alert first-party caller reports that he/she doesn't Chest pain/chest discomfort (non-traumatic)
feel well and states that he feels nauseated and has
chest pain. What is the most appropriate
classification for this case?
The nonspecific response of the body to any Stress
demand for change is what?
Someone reports that a person is breaking into a Burglary (break-and-enter)/home invasion
home. What classification would be used for this?
What does the acronym TDD stand for? Telecommunications device for the deaf
When faced with an ethical dilemma in the Follow established protocol, procedure, and policy
communication center, the ETC should first do
what?
What are the four elements necessary to prove Duty, breach of duty, injury or damage, causation
negligence in a court of law?
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