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2024 AHIP MODULE 4 EXAM WITH CORRECT ANSWERS
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2024 AHIP MODULE 4 EXAM WITH CORRECT ANSWERS
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2024 AHIP MODULE 4 EXAM WITHCORRECT ANSWERS
During a sales presentation to Ms. Daley for a Medicare Advantage plan that
has a 5-star rating in customer service and care coordination, and received
an overall plan performance rating of a 4-star, which of the following would
be the correct statement to say to her? - CORRECT ANSWERS-The Medicare
Advantage plan received a 5-star rating in customer service and care
coordination with an overall performance rating of 4-stars.
During a sales presentation, your client asks you whether the Medicare
agency recommends that she sign up for your plan or stay in Original
Medicare. What should you tell her? - CORRECT ANSWERS-Tell her that the
Medicare agency does not endorse or recommend any plan.
By contacting plans available in your area, you have learned that the plan
you represent has a significantly lower monthly premium than the others.
Furthermore, you see that the plan you represent has a unique benefit
package. What should you do to make sure your clients know about these
pieces of information? - CORRECT ANSWERS-You may make comparisons
between plans if you can support them by studies or statistical data and
such comparisions are factually based.
You have been providing a pre-Thanksgiving meal during sales presentations
in November for many years and your clients look forward to attending this
annual event. When marketing Medicare Advantage and Part D plans, what
are you permitted to do with respect to meals? - CORRECT ANSWERS-You
may provide light snacks, but a Thanksgiving style meal would be prohibited,
regardless of who provides or pays for the meal.
When you market Medicare Advantage and Part D plans, what may you offer
as a gift to induce enrollment in a plan? - CORRECT ANSWERS-You may
provide gifts or prizes to all potential enrollees during an event that do not
exceed $15 in retail value.
One of your colleagues argues that it is better to focus your time and energy
exclusively in neighborhoods with single family homes. He further argues
that their older owners are more likely to have higher incomes and purchase
the Medicare Advantage products you represent compared to those living in
apartment complexes. How should you respond? - CORRECT ANSWERS-This
could be considered discriminatory activity and a prohibited practice.
, Agent Harriet Walker has recently begun marketing Medicare Advantage and
related products aimed at meeting the needs of senior citizens. Client
Mildred Jones has expressed interest in a Medicare Advantage plan. It is now
the beginning of September. If you were in Agent Walker's position, what
would you do? - CORRECT ANSWERS-Inquire whether the client qualifies for a
special enrollment period, and if not, solicit an enrollment application once
the annual open enrollment election period begins on October 15th.
Mr. Murphy is an agent. A neighbor invited him to discuss the Medicare
Advantage (MA) and Part D plans he sells at the regular Tuesday brunch the
neighbors have for senior citizens. What should Mr. Murphy tell his neighbor
about the kinds of food that can be provided to potential enrollees who
attend the sales presentation? - CORRECT ANSWERS-The neighbors may not
provide a meal, but light snacks would be permitted.
Mr. Edwards, a marketing representative of the ACME Insurance Company,
scheduled a marketing event and expects about 40 people to attend. He has
hired a magician at a cost of $200 to entertain attendees. Can he do this in a
way that complies with guidance from the Medicare agency? - CORRECT
ANSWERS-He can do this, because the estimated number of attendees is
based on the venue size and response rate and the value of the gift does not
exceed $15.
You will be holding a sales event in the near future, at which you would like
to offer door prizes to attendees. Under guidelines from the Medicare
agency, what types of gifts or prizes would not be allowed in this situation? -
CORRECT ANSWERS-Gift cards or gift certificates of $15 or less that can be
readily converted to cash.
You are scheduled to give a sales presentation at a local senior center. At the
beginning of the presentation, which of the following must you do? -
CORRECT ANSWERS-Clearly state that no obligation exists to enroll if a gift or
prize is being offered.
Several agents you work with are planning sales events in your area. One
plans on giving door prizes worth $5, refreshments valued at $8 per
anticipated attendee, and coupon books with discounts worth $10. Since no
gift or prize exceeds the $15 limit he believes his plan is acceptable. What
should you tell them - CORRECT ANSWERS-He can give away more than one
gift during a single event, but the aggregate retail value cannot exceed $15
You have approached a hospital administrator about marketing in her
facility. The administrator is uncomfortable with the suggestion. How could
you address her concerns? - CORRECT ANSWERS-Tell her that Medicare
guidelines allow you to conduct marketing activities in common areas of a
provider's facility.
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