2024 KAISER PERMANENTE
ARTICLE EXAM 1 WITH CORRECT
ANSWERS
Intensive Management and Specialty Care - CORRECT ANSWERS-*Specialty
clinics and rehab programs*
More intense interventions including phone calls and increased education
(patients with advanced heart disease for example)
Components of the Kaiser Permanente Health System - CORRECT ANSWERS-
1. Patients
2. Care team
3. Organization
4. Environment
Components of KPHS: Patients - CORRECT ANSWERS-Kaiser members, mostly
affluent individuals (86% private and 12% CM
Components of KPHS: Care Team - CORRECT ANSWERS-Physician; RN;
medical assistants; pharmacists; psychologists; etc.
Technology Affect in Practice Model - CORRECT ANSWERS-Closed system
allows physicians to have access to all patient information and know that
they aren't missing any information, which is CRITICAL when making
decisions
Services Provided by KPHS - CORRECT ANSWERS-*24-hour call centers:*
nurse advice, urgent care, scheduling, electronic messaging team)
*Cultural-specific patient-care modules:* communication with patients in
their NATIVE LANGUAGE with bilingual staff with cultural norms
*Behavioral specialists:* at primary care clinics
*Telephonic care coordination:* post-discharge from hospital or other facility
*Pharmacist-managed:* anticoagulation
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