USPS Sales and Services Associates Training Exam
Practice Questions and Answers (100% Pass)
"If it fits, it ships" - ✔️✔️Any postal service produced priority mail flat rate boxes
Priority Mail - ✔️✔️2-3 day service, no minimum weight, max 70lbs/108in, free shipping
supplies, flat rate pricing option
Priority Mail maximum weight and size - ✔️✔️70 lbs and 108 inches
PS Form 153 - ✔️✔️Signature Confirmation
Signature Confirmation - ✔️✔️proof of receipt
Signature Confirmation is only available for - ✔️✔️domestic mail.
USPS tracking is available for - ✔️✔️us domestic, APO/FPO, and any us territory or possession
PS Form 3877 Firm Mailing Book - ✔️✔️for accountable mail, atleast 3 or more usps tracking
articles presented for mailing at one time.
Insurance Coverage - ✔️✔️can be purchased for the lesser of the actual value, repair cost, or
insurance amount up tp $5000
PS Form 3813 - ✔️✔️Domestic Insured Mail Reciept for insurance coverage up to $200. (black 2
part form)
PS Form 3813-P - ✔️✔️Domestic Insured Mail Receipt required for insurance coverage greater
than $200 up to $5000. (blue 2 part form)
Insured Mail with Return Receipt and Restricted Delivery - ✔️✔️Only available for mail pieces
insured over $200
PS Form 3849 timeline - ✔️✔️first attempt left for 5 calender days, followed by a second, final
notice. Mail piece is returned to the sender after 15 days.
Restricted delivery service - ✔️✔️only a specified person or authorized agent can recieve the item
Return receipt service provides - ✔️✔️electronic confirmation of delivery that includes date of
delivery and the recipient's signature.
PS Form 3800 - ✔️✔️Certified Mail Receipt
PS Form 3849 - ✔️✔️Sorry we missed you, for when delivery of a Certified Mail item is
attempted and not completed.
Registererd Mail - ✔️✔️The most secure mailing service
Registered Mail Insurance limit - ✔️✔️$25,000
PS 3854 Manifold Registry Dispatch Book - ✔️✔️Where Registered mail is recorded
Round Date Stamp Registered Mail envelopes - ✔️✔️on the back of the mail piece across all
seams
PS Form 3806 - ✔️✔️Registered Mail service
PS Form 3816 - ✔️✔️COD service
Undeliverable/unclaimed COD timeline - ✔️✔️items are held no longer than 10 days
Registered COD Mail maximum - ✔️✔️$1000
PS Form 3816-AS - ✔️✔️for more than 3 articles of COD articles mailed at the same time
Form PS 3816 COD mail requirements - ✔️✔️article number, names and addressess of the mailer
and the recipient, and amount due mailer
Domestic Mail Services - ✔️✔️First Class Mail, Periodicals, Standard Mail, Package Services and
and Extra Services
USPS processing streams - ✔️✔️letters, flats, machinable parcels, irregular parcels, outside
parcels.
Largest size acceptable in the mail stream - ✔️✔️Parcel Post: 70Lbs and 130" (length x girth)/ all
other are 70lbs and 108" for girth
Certified Mail - ✔️✔️proof of mailing and delivery. (requires signature)
Certificate of mailing - ✔️✔️proof item was mailed for situations requiring date of mailing
Domestic Insurance options - ✔️✔️up to $200 (PS Form 3813) no signature and over $200 to
$5000 (PS Form 3813-P) signature required
Anonymous mail - ✔️✔️First class stamped mail that is over 13 oz with no return address
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