ICEV THE SELLING PROCESS STUDY GUIDE WITH QUESTIONS AND 100% CORRECT ANSWERS { GRADED A+}
1 view 0 purchase
Course
ICEV
Institution
ICEV
ICEV THE SELLING PROCESS STUDY
GUIDE WITH QUESTIONS AND 100%
CORRECT ANSWERS { GRADED A+}
Personal selling is set apart from other forms of promotion by which of the
following? - Two-way communication between a customer and salesperson
occurs
NOT a form of personal selling - Advertising...
Personal selling is set apart from other forms of promotion by which of the
following? -✔✔ Two-way communication between a customer and salesperson
occurs
NOT a form of personal selling -✔✔ Advertising
What is a product's most basic feature -✔✔ The product's use
Product benefits are accurately defined by -✔✔ Advantages customers receive
from buying the product
Which type of motives influence most buying decisions? -✔✔ A combination of
rational and emotional motives
This style of decision making includes little or no prior
, research and thinking -✔✔ Routine decision making
Items perceived as having a high degree of risk would typically be purchased
using which style of decision making? -✔✔ Extensive decision making
Extensive decision making -✔✔ Products which a consumer has bought before,
but not on a regular
basis
An example of an item which would typically be
purchased using limited decision making? -✔✔ A vacation
Which style of decision making will consumers who develop brand loyalty use? -
✔✔ Routine decision making
It is easy for a customer to lose "faith" in a salesperson when which of the
following is apparent? -✔✔ The salesperson does not fully understand the product
NOT a suggested source of product information? -✔✔ Advertisements
Trade publications can help salespeople in which of the following ways? -✔✔
They are used to study industry trends and keep up-to-date
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller morren. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.49. You're not tied to anything after your purchase.