Exam (elaborations)
CIS APM Questions and Answers
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CIS APM Questions and Answers
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CIS APM Questions and AnswersActivation of PA solutions without a license comes with what limitations - ANS-1) No
new indicators
2) No data collection over 180 days
An organization with a level 1 maturity is working towards having all applications under
management in a single system of record. Which step in the Guided Setup is first? -
ANS-Application Classification
APM admin (sn_apm.apm_admin) - ANS-Contains sn_apm.apm_user role
Administer data entities such as indicators, application category groups, categories,
bubble charts, etc.
APM analyst (sn_apm.apm_analyst) - ANS-Contains sn_apm.apm_admin role
Create/update/delete APM programs and targets
APM integrates with FM in order to - ANS-Assess application costs and associated
breakdowns
APM integrates with ITSM in order to - ANS-Assess the Incidents, Problems, and
Changes for applications
APM integrates with PPM in order to - ANS-Track execution of strategic goals and
recommendations
APM Portal has 4 main sections what are they - ANS-1) Business Portfolio
2) Information Portfolio
3) Application Portfolio
4) Technology Portfolio
APM Read (sn_apm.apm_read) - ANS-View reports and data
APM user (sn_apm.apm_user) - ANS-Create/update/delete applications
Application assessment - ANS-Set up indicators to measure the usability, cost, quality,
performance, and risk of applications. Evaluate and score your business applications
based on qualitative inputs. You can translate abstract information of applications based
on surveys and assessments into more tangible concrete metrics. These assessments
help you make strategic decisions on whether to replace or upgrade applications.
Application Portfolio Management plugin name - ANS-com.snc.apm
Application Service - ANS-An application service is work or goods that are supported by
an IT infrastructure.
, Business Application - ANS-A business application is software used by business users
to perform a business function.
Business Capability - ANS-A business capability is an expression of what a business
does and can do. ServiceNow uses business capability mapping to establish a CI
relationship between the business capability and its associated application or
applications.
Business Planner (business_planner) - ANS-Create/update/delete business capabilities,
business units, strategies, and goals
Capability based planning role: Application portfolio owner - ANS-As an application
portfolio owner, you have to identify those capabilities that impact your business
applications and address them, so that the business applications function effectively.
Capability based planning role: Business owner - ANS-As a business owner it is
important that you perceive the existing capabilities and work out strategies to identify
the areas that need investments to plan for better allocation of expenses on projects.
Capability based planning role: Capability planner - ANS-As a capability planner, you
have to establish capabilities in the light of the industry norms of applying procedures
that have been termed as a best practice, being most effective and yielding best results.
Content Packs for Performance Analytics for APM - ANS-APM
APM and Problem Management
APM and Change Management
Financial Management for APM
Creating an inventory of all technologies used in the enterprise helps to - ANS-Track the
versions of the software and manufacturer support dates for the software.
Set an internal lifecycle guidance for the software.
Assess risk in using outdated software.
Plan to retire them just like the applications they support, at a definite date.
Support upgrade processes.
Guided Setup steps for APM - ANS-1) Application Classification
2) Users and Roles
3) Application Assessment
4) Capabilities, Applications, & Business Services Inventory
5) Reports and Dashboards
6) Technology Portfolio Management
7) Scheduled Jobs
8) Community of Practice
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