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MHA 702 CHAP 4,5,6,7
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MHA 702 CHAP 4,5,6,7
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MHA 702CHAP 4,5,6,7
The three categories HR can be divided into - Answers -Common HR tasks, less
common HR tasks, Uncommon HR tasks.
Common HR Tasks: - Answers -Employments and recruitment, compensation and
benefits administration, employee relations, unionized labor relations.
Most routine HR activities: - Answers -employee hiring, evaluation, and discharge.
Line Managers: - Answers -Tend to believe that change occurs slowly, over time, and in
relatively small increments.
HR will attempt to Determine - Answers -were needs assessments accurate? Were
targeted skills learned? Have employees' attitudes been modified?
Kotter's Eight steps to effectuate an organizational change - Answers -Create Urgency,
forma a powerful coalition of leaders and stakeholders, create a vision for the change,
communicate the vision, remove obstacles, create short-term wins, build on the change,
anchor the change in corporate culture to make it permanent.
Kotter's Create Urgency - Answers -step 1 Examining market and competitive realities.
identifying and discussing crisis, potential crisis or major opportunities
Kotter's Form a powerful coalition of leaders and stakeholders - Answers -step 2
Assembling a group with enough power to lead a change effort. Encouraging the group
to work together as a team.
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