BARE WAXING AND LASER WRITTEN TEST
What is our baldy buddy program? - answers -existing clients receive $20 in loyalty
points for every new client referred.
Hard wax - answers -- can go over one area multiple times
- better for course/pubic hair
- better for fragile skin
Soft wax - answers -- can only be used over the same area once
- better for vellus hair on the body
- resin base, spreads thinly
How long does the hair need to be? - answers -1/4-1/2 of an inch
What is an ingrown hair? - answers -a condition where the hair curls and grows back
under the skin.
What are the 4 bikini waxes we offer & what is included? - answers -classic: removes
hair on bikini line for clients with a vagina
Playboy: removes everything front to back with a strip or triangle left in the middle for
clients with a vagina
French: goes a little farther than a classic, also removes small strip from the top of the
hairline under belly button for clients with a vagina
Euro: removes all hair from testicles and rear crack but none from the front for clients
with a penis
What is the benefit of waxing on a consistent schedule? - answers -a more even and
smooth wax with a reduced chance of ingrowns because the hair grows in thinner.
Why do we recommend avoiding any activities post waxing that could cause clients to
sweat? - answers -sweat irritates hair follicles and which cause infection (pimples)
How often and what kind of exfoliation do we recommend post wax? - answers -manual:
3-4 times a week with a mitt and body wash
Chemical: our care serum 3-4 times a week
What is lifting and why might it occur? - answers -occurs when the top layer of the
epidermis is removed with wax and looks like rug burn. This may occur because of dry
skin, sun exposure, medications, microdermabrasion, or harsh facial treatments
, How do we recommend treating lifted skin? What do we do if a client lifts at the salon? -
answers -cleanse the area with witch hazel and apply aquaphor 2x daily, send client
home with lift kit and avoid touching the area / sun exposure
Can clients get waxed on their period? - answers -yes as long as they are wearing a
clean tampon.
What services do we use hard wax for? - answers -brazilian and bikini services, facial
waxing, underarms, neck
What do new clients receive after their first body waxing service? - answers -
What drinks do we offer clients and when do we offer this? - answers -water, when they
are in the lobby
What is our no gossip policy? - answers -no talking about something to someone who
cannot do anything about the situation. Report issues to management, not coworkers
Why is our no gossip policy so important? - answers -because gossip causes
unnecessary problems and discourse in the work place
What is our minor policy? - answers -do not wax anyone under the age of 10, under the
age of 18 parents must sign consent form.
How many locations do we have and where? - answers -5: costa mesa, laguna niguel,
irvine, huntington, mission viejo
What are our hours of operation? - answers -8-8 mon-sat
Closed: sunday
What services do we use strip wax for? - answers -eyebrows, larger body services
(arms, legs, back, chest, stomach)
What is the dress code? - answers -proper bare waxing uniform
Hair back
Minimal makeup for clean appearance
Nails no longer than 1/4 inch
White, black, or grey tennis shoes
Who would you go to for questions regarding your success or waxing questions or
requesting additional training? - answers -emily
Who would you go to regarding something with a client or on the books? - answers -
salon coordinators
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