,Healthcare Management Exam 1 Review
Questions and Answers 100% Pass |
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provide care directly to a patient, resident, or client who seeks
services from the organization. - Answer>> Direct care settings
Not directly involved in providing care to persons needing health
services, but rather support the care of individuals through
products and services made available to direct care settings. -
Answer>> Non-direct care settings
not directly involved in providing care to persons needing health
services; but still paid mostly through insurance billing -
Answer>> Traditional non-direct care settings
include companies focused on population health and consumer
products; very rarely paid through insurance billing - Answer>>
Alternative non-direct care settings
The BLS projects that employment of medical and health services
managers is expected to grow 21 percent from 2016 to 2026.
• Greatest growth in managerial positions will occur in outpatient
centers, clinics and physician practices.
• Largest growth numbers will be in hospitals due to size of
sector. - Answer>> Health Care Employment Growth
are needed to make certain that organizational tasks are carried
out in the best way possible to achieve organizational goals and
that appropriate resources, including financial and human
resources, are adequate to support the organization -
Answer>> Managers
,The process, comprised of social and technical functions and
activities, occurring within organizations for the purpose of
accomplishing predetermined objectives through human and
other resources
• Managers work through others to accomplish organizational
goals. - Answer>> Management
This function requires the manager to set a direction and
determine what needs to be accomplished. It means setting
priorities and determining performance targets. - Answer>>
Planning
The overall design of the organization or the specific division, unit,
or service for which the manager is responsible. Further, it means
designating reporting relationships and intentional patterns of
interaction. Determining positions, teamwork assignments, and
distribution of authority and responsibility are critical components
of this function. - Answer>> Organizing
Controlling: monitoring staff activities and performance, and
taking the appropriate actions for corrective action to increase
performance
• Directing: initiating action in the organization through effective
leadership and motivation of, and communication with,
subordinates - Answer>> Controlling and Directing
This function is critical to all of the aforementioned management
functions and means making effective decisions based on
consideration of benefits and the drawbacks of alternatives. -
Answer>> Decision Making
• Those skills that involve the ability to critically analyze and solve
complex problems
, • Examples: - A manager conducts an analysis of the best way to
provide a service
- A manager determines a strategy to reduce patient complaints
regarding food service - Answer>> Competencies: Conceptual
Skills
• Those skills that reflect expertise or ability to perform a specific
work task
• Examples: - A manager develops and implements a new
incentive compensation program for staff
- A manager designs and implements modifications to a
computer-based staffing model - Answer>> Competencies:
Technical Skills
• Those skills that enable a manager to communicate with and
work well with other individuals, regardless of whether they are
peers, supervisors, or subordinates
• Examples:
- A manager counsels an employee whose performance is below
expectation
- A manger communicates to subordinates the desired
performance level for a service for the next fiscal year -
Answer>> Competencies: Interpersonal Skills
• Management positions exist at lower levels, middle-
management levels, and at upper levels, i.e., senior management.
• Hierarchy of management means that authority, or power, is
delegated downward in the organization, and that lower-level
managers have less authority than higher-level managers, whose
scope of responsibility is much greater. - Answer>> Hierarchy
and Control
Size and complexity of the specific health services organization
will dictate the particular structure.
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