CH. 9 SMARTBOOK - HUMAN
RESOURCE MANAGEMENT QUESTIONS
AND ANSWERS WITH VERIFIED
SOLUTIONS 2024
______ management refers to the activities related to planning for, attracting, developing and retaining
an effective workforce. - ANSWER Human Resource
What should a human resources manager focus on when determining an organization's long-term
staffing needs? - ANSWER The organization's vision and strategic plan.
The economic or productive potential of employee knowledge, experience, and actions is referred to as
____ capital. - ANSWER Human
What approach to strategic HRM deploys bundles of internally consistent HR practices to improve
employee ability, motivation, and opportunities across the entire organization? - ANSWER High-
performance work system (HPWS)
As the human resource manager for her firm, Candace is responsible for identifying and attracting
qualified applicants for available positions within the organization. This role is known as _____. -
ANSWER Recruiting
Scott is a manager at a large electronics company. His primary role within the organization is to plan for
the "people needs" of the business, and then attract, develop and retain an effective workforce. Scott is
involved in ______ management. - ANSWER Human Resource (HR)
If research shows that a particular test measures the same thing consistently, the test has high: -
ANSWER Reliability
When a firm's approach to human resources is designed to drive the company's overall performance,
employees are being used to ______. - ANSWER Achieve the firm's strategic objectives.
, Match the element of compensation with its description. - ANSWER Wages or salary --> Monetary
payments to employees in exchange for doing their jobs.
Incentives --> Inducements to attract and retain top performers or induce employees to be more
productive.
Benefits --> Additional nonmonetary forms of compensation such as health insurance, vacation and
retirement plans.
When an organization evaluates people based on the economic or productive potential of their
knowledge, experience, and actions, the organization is viewing them as ______. - ANSWER Human
Capital
What are the characteristics of a high-performance work system approach to HRM? - ANSWER -
Enhances the performance of all employees systematically
- Focuses on collective levels of human and social capital
- Improves employee motivation and opportunities
______ is the basic wage or salary paid to employees in exchange for doing their jobs. - ANSWER Base
Pay
The process of locating and attracting qualified applicants either outside or inside an organization for
jobs open in the organization is called _____. - ANSWER Recruiting
Organizations use ______ such as commissions, profit-sharing, bonuses, and stock options to attract and
retain top performers. - ANSWER Incentives
If employers use a test to try to predict future job performance, it is vital that the test have ______ to
ensure that it actually measures performance related to the job and is free from bias. - ANSWER Validity
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