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BBUS - CH.11 QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 2024
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BBUS - CH.11 QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 2024
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BBUS - CH.11 QUESTIONS ANDANSWERS WITH VERIFIED SOLUTIONS
2024
What is human resource management (HRM)? - ANSWER The process of determining human resource
needs and then recruiting, selecting, developing, motivating, evaluating, compensating and scheduling
employees to achieve organizational goals.
The roles and responsibilities of HRM have evolved primarily because of what? - ANSWER 1.
Organizations' recognition of employees as their ultimate resource.
2. Changes in the law that rewrote many traditional practices.
Why has recruitment become more difficult? - ANSWER Legal restrictions complicate hiring and firing
practices. Finding suitable employees can be more difficult if companies are considered unattractive
workplaces.
What are the effects of legislation on HRM? - ANSWER •Employers must know the law and act
accordingly.
•Legislation affects all areas of HRM.
•Court cases highlight that sometimes it's proper to go beyond providing equal rights.
•Changes in law and legislation occur regularly.
What are the five steps in HRM planing? - ANSWER 1. Preparing a human resource inventory of
employees. (this includes ages, names, education, skills...)
2. Preparing a job analysis.
3)Assessing future human resource demand.
, 4)Assessing future labor supply.
5)Establishing a strategic plan
What is job analysis? - ANSWER A study of what employees do who hold various job titles. It's important
in order to recruit and train employees with the necessary skills to do the job. The result of job analysis is
two written statements which are job description and job specifications.
What are job description and job specifications? - ANSWER 1. Job Description - A summary of the
objectives of the job, the type of work, the responsibilities and duties, working conditions and
relationship to other jobs.
2. Job Specifications -- A summary of the minimum qualifications needed to do a particular job.
What is recruitment? - ANSWER The set of activities for obtaining the right number of qualified people at
the right time.
Ways to recruit employees: - ANSWER 1. Internal sources: it includes current employees who can be
transferred, promoted, or who can recommend others to hire.
2. External sources: such as ads., public and private employment agencies...
Three steps followed by recruitment employees. - ANSWER 1. Selection
2. Hiring
3. Orientation and training
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