2024 LEARNING AND
DEVELOPMENT APHR EXAM WITH
CORRECT ANSWERS
Organizations use comparative analysis to determine which of the following?
a) if a new strategy needs to be revised
b) if a policy, process, or program is working
c) if goals are specific, measurable, attainable, and relevant
d) if the organization's intervention is effective in reaching a new baseline -
CORRECT ANSWERS-B. Organizations use comparative analysis to determine
if a policy, process, or program is working. This entails comparing current
metrics to a baseline metric.
What is the last step in conducting a training needs analysis?
a) budgetary estimations
b) carrying out the training
c) identifying the competency gap to be addressed
d) identifying solutions - CORRECT ANSWERS-C. All the other answer choices
refer to aspects of training programs that are not part of a training needs
analysis.
According to Kirkpatrick and Phillips, which of the following are among the
criteria for a successful training program?
a) It teaches new skills.
b) It enables employees to transfer learned skills into their work.
c) It enables employees to transmit learned skills to coworkers.
d) both A and B - CORRECT ANSWERS-D. According to Kirkpatrick and
Phillips, both whether the training program teaches new skills or whether it
enables employees to transfer new skills into their work are among the
criteria for a successful training program.
A change initiative plan should include which of the following?
a) an explanation for why the change is necessary
b) the specific steps in the process for implementing the desired change
c) strategies for aligning the needs and motivations of external stakeholders
d) instructions for how to improve performance while the change initiative is
ongoing - CORRECT ANSWERS-B. A change initiative plan should describe the
specific steps in the implementation process and outline the needed tools,
techniques, and resources.
, Which of the following is the best way to evaluate whether or not a change
initiative plan is working?
a) collect data on employee job satisfaction
b) assess how well the change aligns with the employer branding
c) determine whether any contingency plans need to be implemented
d) identify how well the plan is tailored to fit the organization's unique
circumstances - CORRECT ANSWERS-A. Employee job satisfaction is one
metric that should be tracked to determine whether or not the initiative plan
is working.
Which of the following best explains why it is important to reward and
recognize agents of change?
a) It creates the conditions to find new hires.
b) It signals to employees that backing change will pay off.
c) It promotes communication and collaboration among teams.
d) It emphasizes organizational change over change management. -
CORRECT ANSWERS-B. Organizations that reward agents of change send the
message that supporting change efforts can pay off.
Which training type takes place in a classroom and replicates the work
environment and equipment?
a) simulation
b) vestibule training
c) internship
d) apprenticeship - CORRECT ANSWERS-B. Vestibule training takes place
away from the job site in order to shelter the employee from the pressures of
the actual work.
Which of the following is most characteristic of the exploration stage of the
career life cycle?
a) During this stage, employees typically reach the point in an organization
where the use of their talents is optimized, and performance may stagnate
at this time.
b) During this stage, employees typically identify interests and opportunities,
although performance may be low.
c) During this stage, employees begin to pull away from work, and
performance typically declines.
d) During this stage, employees find a meaningful role in an organization,
and performance typically increases. - CORRECT ANSWERS-B. The first
traditional career stage involves identifying interests and opportunities.
All of the following are phases of training evaluation EXCEPT:
a) reaction
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