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2024 HRCI- SPHR PRACTICE EXAM WITH CORRECT ANSWERS
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2024 HRCI- SPHR PRACTICE EXAM WITH CORRECT ANSWERS
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2024 HRCI- SPHR PRACTICE EXAMWITH CORRECT ANSWERS
One of your production managers uses incentives to reward employees for
meeting operational objectives. This is the best example of which of the
following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - CORRECT-ANSWERSB. Transactional leaders are
characterized by a "this for that" style. These leaders use both rewards and
discipline when necessary to accomplish organizational and departmental
objectives.
Of the following pairs of words, which are most likely to positively affect the
collective attitude of a team?
A. Job involvement and employee engagement
B. Job enlargement and job enrichment
C. Fair pay and feedback
D. Social pressure and emotional contagion - CORRECT-ANSWERSD. Teams
often take on a single personality made up of the job attitudes of its
members. Social pressure from teammates can strengthen either a positive
or negative team attitude. Emotional contagion occurs when a negative (or
positive) mood infects the attitudes of a team.
Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - CORRECT-ANSWERSC. Relationships at
work, even those that are consensual, have the potential for issues in which
HR will have to intervene. This includes the risk of sexual harassment should
the relationship become unwanted by either party.
The diversity manager at the Fortune 500 company for which you work has
asked for the EEO 1 reports showing the demographics of the new hires over
the last six months. The diversity manager is considering what type of
diversity?
A. Deep-level
,B. Surface-level
C. Trait-based
D. Biological - CORRECT-ANSWERSB. Surface-level diversity is what many
think of when they hear the term diversity, mainly because they are
observable. Surface-level diversity includes traits such as sex, race, and age.
The values and attitudes held by employees has been shown by research to
be positively correlated with overall performance. This is an example of what
type of diversity at work?
A. Deep-level
B. Surface-level
C. Trait-based
D. Biological - CORRECT-ANSWERSA. Deep-level diversity includes the
attitudes and beliefs of each individual. Studies have shown that when
measured and understood, deep-level diversity factors may contribute more
to individual and organizational performance than its counterpart, surface-
level diversity.
Under which condition may an employer adopt a fluctuating work week to
calculate employee pay?
A. For exempt employees to keep track of time
B. If the employee schedules actually fluctuate
C. For nonexempt workers who are paid a flat, biweekly sum
D. Never, because fluctuating workweeks are prohibited under the Fair Labor
Standards Act. - CORRECT-ANSWERSB. One main consideration for an
employer seeking to adopt an alternative overtime pay calculation of the
fluctuating workweek is whether the employee's schedule actually fluctuates
on a week-to-week basis.
The international gas utility company for which you direct HR does not have
an organized health and safety program for its workers. What should be your
first step?
A. Focus on becoming compliant with international, federal, state, and local
safety standards.
B. Identify the employees who are most at risk and begin safety efforts with
them.
C. Obtain approval for a company-wide incentive program based on zero
accidents or injuries.
D. Meet with the workers' compensation brokers to assess the costs of lack
of a safety program.
See the answer - CORRECT-ANSWERSB. In this high-risk industry, it would be
prudent for human resources to begin building a safety program for those
workers who are most at risk. This effort may include data collection,
incentives, and compliance efforts as part of the overall intervention
strategy.
,The food distribution center for which you work has seen an increase in the
number of loading-dock workers reporting ankle injuries. What strategy
would be most effective to reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. -
CORRECT-ANSWERSC. Any time there is an increase in injuries and
accidents, HR should take the time to analyze for root causes. From this,
hazard abatement strategies may be developed and could include new
personal protective equipment requirements or worker training.
The major Internet provider for which you are the VP of human resources has
just experienced the largest customer and employee data breach in the
history of the United States. In an effort to comply with the Securities and
Exchange Commission (SEC), you should first do what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of
company stock.
D. Assess the depth of the data breach and notify investors as soon as is
practicable. - CORRECT-ANSWERSD. When a data breach of this magnitude
occurs, it is important for HR to help the company respond in accordance
with governing agencies but also in a manner that protects the interests of
both the company and the affected individuals.
Which of the following are examples of the physical assets that must be
secured to prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - CORRECT-ANSWERSC. Physical assets such as
workstations and servers can be tracked and monitored as part of a
company's efforts to prevent cyberattacks on sensitive company and
customer data.
Establishing a hierarchy of assets helps companies do what when it comes to
data protection?
A. Identify priorities when it comes to building a robust data security
program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach
- CORRECT-ANSWERSA. Establishing a hierarchy of assets helps a company
craft an effective data security program. Building controls for these assets
may include policies, practices, and the deployment of internal and external
, resources, but it will be difficult to know where to deploy the resources
without understanding what is most at risk/important.
The hospital for which you work has hired an outside agency to staff the
parking lot security posts. The guard works only at night and is
unsupervised. Recently there has been a rash of attacks in the area against
security guards in general. What steps should you take to protect this
contingent worker from becoming a victim of workplace violence?
A. Allow him to carry his personal gun while on duty.
B. Install security cameras that are monitored from the inside.
C. Make a business case to the board of directors that this post should have
two workers at all times.
D. Ask the employment agency to cover the costs of additional security
recommendations. - CORRECT-ANSWERSB. In this case, a team approach
may work to help minimize an act of workplace violence. Security cameras
can act as a deterrent to crime. Having the cameras internally monitored
increases the ability for a quick response should an event occur.
A major sandwich restaurant hires 15-year-old workers to operate a meat
slicer. This may violate which of the following?
A. The Food and Drug Administration
B. Food Safety Management
C. The Fair Labor Standards Act
D. The Occupational Safety and Health Act - CORRECT-ANSWERSC. The Fair
Labor Standards Act addresses more than just legal compensation; it also
limits the type of work that may be done by minors. In this example, a meat
slicer is considered a hazardous job and is therefore prohibited for workers
between the ages of 14 and 15.
An employee has shared with her manager that she has been prescribed
medicine for her bipolar disorder. Which labor laws may need to be
considered on her behalf?
A. The Americans with Disabilities Act
B. The Occupational Safety and Health Act
C. The Drug-Free Workplace Act
D. Both A and B - CORRECT-ANSWERSA. Mental illnesses are generally
covered under the Americans with Disabilities Act and apply to employers
with 15 or more employees. This employee may need to be reasonably
accommodated as a result of her disability.
A winery employs hundreds of seasonal, temporary workers that are
processed through a staffing agency. Many of them will be working with
hazardous chemicals. Which of the following should you do first to comply
with OSHA's hazard communication standard?
A. Ask the temporary agency to provide general hazardous material-handling
training.
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