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ACE Test Questions and Answers (New Update)
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ACE Test Questions and Answers (New Update)
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©PREP4EXAMS@2024/2025 REAL EXAM DUMPS Monday@ August 5@ 2024 6@07 PMACE Test Questions and Answers (New Update)
How many days does a customer have to return items with the receipt? -
Answer✔️✔️-10 days.
True OR False.
In order for an item to be eligible for a refund or exchange, the item must have
been bought in the same store it is returned to? - Answer✔️✔️-False.
True OR False.
Customers whose items were purchased with cash or pre-paid credit card will be
given a cash refund? - Answer✔️✔️-True.
True or False.
Customers who bought items with a credit/debit card have the option of getting
their refund back in cash OR credited back onto their card. - Answer✔️✔️-False.
,©PREP4EXAMS@2024/2025 REAL EXAM DUMPS Monday@ August 5@ 2024 6@07 PM
Do we give refunds on voucher purchases? - Answer✔️✔️-No, we do not. Only
exchanges can be done for voucher purchases.
Are there any exceptions to the customer refund/exchange policy? - Answer✔️✔️-
Yes, there can be exceptions made by the MOD to fulfill a customer service
transaction.
True or False.
We accept refunds from the surrounding state's Goodwill locations. - Answer✔️✔️-
False. We can only accept refunds from the Kentucky locations.
True or False.
You should keep your safe on day lock. - Answer✔️✔️-False.
What is the minimum number of employees that should always be in the store
during operational hours? - Answer✔️✔️-2.
True or False.
, ©PREP4EXAMS@2024/2025 REAL EXAM DUMPS Monday@ August 5@ 2024 6@07 PM
The opening manager is the only one who must verify all safe funds daily. -
Answer✔️✔️-False.
Does the office door have to remain locked when funds are being counted or
verified? - Answer✔️✔️-Yes.
Who should you report to if your lose your store keys? - Answer✔️✔️-Regional
Manager.
Who is allowed to have keys at your store? (3 answers) - Answer✔️✔️-Team
Leaders, Assistant Managers, and Store Managers.
Can more than 1 cashier ring on the same drawer? - Answer✔️✔️-No, only 1 cashier
is allowed per drawer.
True or False.
A manager is allowed to ring on a cashier's drawer. - Answer✔️✔️-False.
Where should employees place their personal belongings while working? More
than one possible answer could apply. - Answer✔️✔️-Their personal locker or
Manager's office.
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