E-3.03-3.05 ACCEPTING CLIENTS,
SERVICE & FINANCIAL AGREEMENTS
QUESTIONS AND ANSWERS WITH
SOLUTIONS 2024
Behavior analysts specify fees in advance - ANSWER to reduce the likelihood of disputes, increase the
predictability of billing, and specify service costs and their associated fees.
A BCBA refers out when - ANSWER he lacks the specialized skill set necessary to treat the target
behavior.
Under her new insurance plan, a client will have to pay a higher deductible and the number of approved
hours for ABA services has decreased. The BCBA feels the number of hours approved is not enough to
have a meaningful therapeutic effect. The BCBA should - ANSWER discuss the difference with the client
and determine a solution together.
A BCBA provides a contract to clients in which he specifies his fees, including cancellation and late fees.
When a client misses an appointment without providing notification in advance, the BCBA imposes the
cancellation fee and references the contract. Is this acceptable? - ANSWER Yes, if this information was
provided up-front and in a written contract.
When a BCBA is presented with the opportunity to work with a potential client whose need is
commensurate with the BCBAs experience and training, the BCBA should - ANSWER begin to provide
services under a formal contractual relationship.
A BCBA works closely with a family and is providing service in their home. She has also accompanied the
family on trips to provide services. Her contract specifies issues such as private accommodations, time
off, and coverage of travel expenses, including expenses that are not covered. Is this acceptable? -
ANSWER Yes, as long as the parameters and goals of such involvement are specified.
A BCBA offers clients a contract specifying the parameters of professional services. It should contain -
ANSWER specific information on all fees and fee policies.
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