MGT 300: Chapter 12 Exam Questions With Correct Answers
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MGT 300
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MGT 300
MGT 300: Chapter 12 Exam Questions With
Correct Answers
The psychological processes that arouse and direct goal-directed behavior are collectively called
______. - answermotivation
One model of motivation starts with an unfulfilled need. List the rest of the steps in the correct
order, with th...
MGT 300: Chapter 12 Exam Questions With
Correct Answers
The psychological processes that arouse and direct goal-directed behavior are collectively called
______. - answer✔✔motivation
One model of motivation starts with an unfulfilled need. List the rest of the steps in the correct
order, with the first step at the top. - answer✔✔Motivation, Behaviors, Rewards, and Feedback
Janeen's boss is so pleased with her sales performance during the past quarter that he gives her a
bonus. In terms of the model of motivation, the bonus represents a(n) ______. -
answer✔✔extrinsic reward
Brittani has worked long hours putting the finishing touches on a presentation to a major client,
but she has a strong sense of self-satisfaction with her work and feels good about what she has
accomplished. In terms of the model of motivation, this self-satisfaction would be categorized as
______. - answer✔✔an intrinsic reward
Which of the following are ways that motivation plays a role in an organization? - answer✔✔It
keeps workers engaged and producing quality work., It helps good people remain in the
organization., and It encourages employees go beyond the call of duty.
Which statements about motivation are true? - answer✔✔Motivation can only be inferred from a
person's behavior. and Multiple contextual and personal factors create motivation.
A person evaluates whether the selected behavior has satisfied the need and whether it should be
used again during the ______ stage. - answer✔✔feedback
Liu wants to better understand how to motivate employees at her company. Because she knows
there is no single leading theory accepted by everyone on what motivates people, she looks into
the top four perspectives: content, process, reinforcement, and ______. - answer✔✔job design
Raises and other monetary incentives are examples of ______ rewards. - answer✔✔extrinsic
Physiological or psychological deficiencies that arouse behavior are called ______. -
answer✔✔needs
The satisfaction, such as a feeling of accomplishment, that a person receives from performing a
task is known as a(n) ______ reward. - answer✔✔intrinsic
, EXAM STUDY MATERIALS 8/7/2024 11:29 AM
Which of the following are levels of Maslow's hierarchy of needs? - answer✔✔Physiological,
Esteem, Safety, and Love
Managers should be concerned with motivation because it is tied to worker ______. -
answer✔✔engagement
Regarding Maslow's theory of needs, which statements are true? - answer✔✔Actions are aimed
at fulfilling the deprived needs., Needs at the lowest level in the hierarchy must be met before an
individual will seek to achieve needs at higher levels., and Needs are met in order from the
bottom to the top of the hierarchy.
Which are principal perspectives on motivation? - answer✔✔process, job design, reinforcement,
and content
Which statements about Maslow's hierarchy of needs theory are correct? - answer✔✔Maslow's
theory is popular with managers., Maslow's theory shows that workers need more than a
paycheck., and Managers should first focus on meeting level 1 and level 2 needs.
What theories of motivation would be characterized as content perspectives? -
answer✔✔Herzberg's two-factor theory, McClelland's acquired needs theory, and Maslow's
hierarchy of needs theory
The theory of motivation that asserts that people are motivated by physiological, safety, love,
esteem, and self-actualization needs is ______ theory. - answer✔✔Maslow's hierarchy of needs
How does McClelland view needs? - answer✔✔Needs are something we learn from our culture.
According to Maslow's hierarchy of needs theory, in order for Josephina to seek fulfillment of
her love needs, she must first satisfy which of the following needs? - answer✔✔Safety and
Physiological
John has a strong desire to perform difficult tasks well. He is motivated by personal standards of
excellence. John has a high need for ______. - answer✔✔achievement
With regard to higher-level needs, managers should ______. - answer✔✔give employees a
chance to meet these needs in a way that supports the organization's goals
Power that is used as a means to further organizational goals is known as ______ power. -
answer✔✔institutional
The theory of motivation that asserts that achievement, affiliation, and power are the major
motives determining people's behavior in the workplace is called ______. -
answer✔✔McClelland's acquired needs theory
Leslie likes working on tasks that are challenging but still within her abilities. Leslie is most
likely motivated by a need for ______. - answer✔✔achievement
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