CMST 2064 final filbel (ch. 6,7,9,10,11, and appendix) Questions With Correct Solutions, Already Passed!!
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Course
CMST 2064
Institution
CMST 2064
While preparing for a corporate job interview, Richard pays careful attention to selecting appropriate
clothing (including the long-sleeved shirt to hide his tattoo), reminding himself to smile and establish eye
contact with the person who will be interviewing him, and answering possible question...
CMST 2064 final filbel (ch. 6,7,9,10,11,
and appendix)
While preparing for a corporate job interview, Richard pays careful attention to selecting appropriate
clothing (including the long-sleeved shirt to hide his tattoo), reminding himself to smile and establish eye
contact with the person who will be interviewing him, and answering possible questions in a strong,
confident voice. What aspect of nonverbal communication has Richard failed to consider?
a. appearance
b. vocal quality
c. facial expression
d. body movement
e. all of the above - D
Which of the following statements illustrates the Social Equality Dimension of team talk?
a. "I don't think we should quit until we're finished. "
b. "Hey guys, let's find out where Lee stands on this before we do anything this far out."
c. "What do you need to know from us to do this?"
d. "How many of you think that Lee is right?"
e. "We've always done it this way." - B
Which of the following focuses on how you use words and language?
a. nonverbal
b. denotation
c. verbal
d. abstract
e. concrete - C
Which of the following refers to message components other than words that generate meaning?
a. bypassing
,b. nonverbal
c. connotation
d. verbal
e. jargon - B
Team talk enables groups to
a. share information.
b. express opinions.
c. change destination.
d. achieve success.
e. All of the above. - E
Which of the following is an example of an abstract word?
a. meeting
b. table
c. computer
d. dictionary
e. fairness - E
Which of the following words would be considered the most concrete description of a member's
behavior?
a. disrupts
b. rude
c. insensitive
d. burps
e. offends - D
_______________ is the means we use to achieve group goals, the stimulus we use to build
relationships, and the evidence we use to assess group work.
,a. Connotation
b. Bypassing
c. Climate
d. Team talk
e. Provisionalism - D
Which of the following statements illustrates the Conflict Management Dimension of team talk?
a. "We've finished this in record time. "
b. "Hey guys, let's find out where Lee stands on this before we do anything this far out."
c. "Could we back up and look at this from a different angle?"
d. "How many of you think that Lee is right?"
e. "Does this meet our standard for good work?" - C
All of the following communication strategies can help improve a group's team talk EXCEPT:
a. Express your individual needs.
b. Use the pronouns "we," "us," and "our."
c. Listen to dissenters.
d. Speak in a specific and active voice.
e. Ask more "what if" questions. - A
How should you use team talk to produce a stronger, more cooperative group?
a. Encourage group members to express disagreements and listen patiently to dissenters.
b. Ask more "what if" questions and make fewer "we can't do it" statements.
c. Ask group members to address you by your first name or nickname.
d. Speak in a specific and active voice rather than an abstract and passive voice.
e. All of the above. - E
, The statement "Let's keep working on this report until we're ready for a dinner break. That way we may
not have to meet tomorrow" is an indicator of which team talk dimension?
a. identification
b. interdependence
c. power differentiation
d. social distance
e. negotiation process - A
The specialized or technical language of a profession is referred to as
a. denotative.
b. dialects.
c. concrete.
d. abstract.
e. jargon. - E
At a regular study group meeting, one member asks that everyone be able to "summarize the most
important information in each chapter." At the next meeting, a group member distributes an outline of
the textbook's important concepts but wonders why no one else in the group has made the same effort.
This misunderstanding is an example of
a. failure to follow the rules of language.
b. denotation.
c. failure to interpret nonverbal behavior.
d. bypassing.
e. concrete words. - D
When group members use different meanings for the same words and phrases, they run the risk of
a. team talk.
b. connotations.
c. abstraction.
d. denotation.
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