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Exam (elaborations)

MAN320F EXAM 2 Questions With Solutions 100% Correct

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  • Course
  • MAN 320F
  • Institution
  • MAN 320F

MAN320F EXAM 2 Questions With Solutions 100% Correct advantages of teams improve -customer satisfaction - product and service quality - speed and efficiency in product development employee job satisfaction - decision making disadvantages of teams - initially high turnover - social loafin...

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  • August 18, 2024
  • 41
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MAN 320F
  • MAN 320F
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UpperClass
MAN320F EXAM 2 Questions With Solutions
100% Correct

advantages of teams improve


-customer satisfaction

- product and service quality

- speed and efficiency in product development

employee job satisfaction

- decision making




disadvantages of teams - initially high turnover


- social loafing

- groupthink

- dominant cliques




groupthink - group members rationalize any resistance to assumptions


- members pressure any doubters to support alternative favored by the majority

- doubters keep silent about misgivings and minimize their importance

- group interprets members' silence as a "yes" vote for majority

, MAN320F EXAM 2 Questions With Solutions
100% Correct

conflict - functional (cognitive/c-type): problem-related differences of opinion


- dysfunctional (affective/a-type): emotional reactions from personal disagreements




types of conflict - task (what to do)


- process (how to do it)

- relationship (interpersonal)




developing positive norms - commitment to the team


- trust in each other

- high quality work

- timeliness

- honesty




cohesive - punctual


- reliable

- gatherings and events

, MAN320F EXAM 2 Questions With Solutions
100% Correct

team size 6-9 members




affective conflict - personal disagreements


- hostility

- anger

- resentment

- distrust

- cynicism

- apathy




cognitive conflict - professional disagreements


- openness

- cool-headedness

- coordination

- trust

- sincerity

, MAN320F EXAM 2 Questions With Solutions
100% Correct
- commitment




promotive cognitive conflict - focus on facts and relevant information, not personalities

and politics

- establish common goals

- have fun




compensation for team participation - skill-based pay


- gainsharing

- nonfinancial rewards




skill-based pay companies pay employees for learning additional skills or knowledge




gainsharing companies share the financial value of performance gains such as productivity

increases, cost savings, and quality improvements




nonfinancial rewards awards, certificates, and praises

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