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What are the questions you can ask to determine if a change has been successful? Select one or
more:
-What were the effects on the organization?
-What were the effects on the change agent?
-Did the change happen? -What were the effects on the organization?
-What were the effects on the change agent?
-Did the change happen?
Engaged employees are more likely to help their colleagues when needed and volunteer to take
on extra assignments. These actions are often referred to as:
-Management by Objectives (MBO)
-Organizational Socialization
-Organizational Citizen Behaviors (OCBs) Organizational Citizen Behaviors (OCBs)
Which of the following are processes that lead to team effectiveness?
, MAN 320F Final Questions With Solutions
100% Correct
-Resources and systems, nature of tasks, and team composition
-Effort, knowledge, and strategy
-Team output, team growth, individual learning Effort, knowledge, and strategy
A counterculture is a group of individuals with a unique pattern of values and philosophy that is
consistent with the organization's dominant values and philosophy.
-True
-False False
Leading change is hard because people are: Select all that apply.
-Concerned about the future
-Concerned about power, their own power and that of others
- Uncertain, don't know what to expect -Concerned about the future
-Concerned about power, their own power and that of others
- Uncertain, don't know what to expect
, MAN 320F Final Questions With Solutions
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The formal study of change has been traced back to Kurt Lewin. Lewin developed a four-part
model of change. This model includes:
-Unfreeze the organization, develop a systematic change plan, leverage internal driving forces,
refreeze the organization
-Understand context of change, unfreeze the organization, make the change, refreeze the
organization
-Internal driving forces, external driving forces, restraining forces, and systematic change plan
Understand context of change, unfreeze the organization, make the change, refreeze the
organization
Getting into a market after a competitor has entered a market is a _______ change.
-Reactive
-Proactive
-Unplanned
-Radical Reactive