Study Guide Final Exam viv security Questions With Correct Answers.
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Course
Viv security
Institution
Viv Security
Study Guide Final Exam viv security
Questions With Correct Answers.
When returning bad faulty equipment discard the original packaging before shipping -
answerFalse
Which mobile app can be used to measure the signal strength of Wi-Fi networks -
answerAirport Utility
Transfer POs must be recei...
Study Guide Final Exam viv security
Questions With Correct Answers.
When returning bad faulty equipment discard the original packaging before shipping -
answer✔✔False
Which mobile app can be used to measure the signal strength of Wi-Fi networks -
answer✔✔Airport Utility
Transfer POs must be received in person and accounted for in Tech Genie prior to using the
equipment - answer✔✔True
Can the panel duress code be changed - answer✔✔Yes, you can show the customer how to
change it, however, you are NOT allowed to do it for them
What kind of wire is required to power the Smart Hub - answer✔✔18/2
If home damage occur, what steps should you take: - answer✔✔-Prevent further damage shut off
water shut off breaker Etc
-contact your manager who will file a home damage claim
-apologize to customer clean up and explained that Vivint will contact them to resolve
What is the NOC notice of cancellation - answer✔✔The written document that must be
submitted in order for the customer to be let out of their contract
When using a poe/plc device how do you add the camera to the panel - answer✔✔In the camera
menu, select Add Camera, select Ethernet, select camera/MAC address
When testing the existing thermostat HVAC there was a 20 or 30 second delay before the heat
came from the vets. What is this indicate? - answer✔✔Gas Furnace
Where can you find policy and procedure on the financing application part of the install? -
answer✔✔Installs SOP on ProSource
When educating the customer on custom rules, which of the following rules can work for any
system? - answer✔✔Arm or disarm the system every day at a certain time
In order to complete a work order in text Jeannie follow the workflow on the left hand side of the
job execution screen to ensure each tab is checked off - answer✔✔True
Which signal strength measurement is strongest? - answer✔✔-40 dBm (-100 is worst)
What should you always be sure to do when mating a Z-Wave device? - answer✔✔Unknown
answer: Correct possibly so far: Wait until device is fully added to the panel before moving it,
ensure that the device is removed from any other panels
How many Philips Hue Bridges can be added to the Smart Hub? - answer✔✔1
The garage door controller is compatible with all garage door openers manufactured After 1993.
- answer✔✔False
Which devices can function as Z-Wave repeaters and extend the range of the network? -
answer✔✔Uknown ans, Wrong: Z-wave Repeater (Smart Lock, garage door controller, element
thermostat with C wire, lamp module, doorbell camera, dap-1330 Wi-Fi extender)
how many cameras can be added to the Smart Hub? - answer✔✔unknown; answer is not 6
When installing a dw11 on a vinyl or metal frame what should you primarily use to mount the
sensor? - answer✔✔Double sided tape
What are the functions of the pad1? - answer✔✔All of the above
Based on the thermostat wiring scenario W W2 y rh rc g what is the HVAC type? -
answer✔✔Answer: Conventional
[W] [W2] [Y] [Rh] [RC] [G], how would you set the dual transformer switch - answer✔✔On
[Y] [W] [O] [C] [Rh] [G], how would you set the dual transformer switch - answer✔✔Off
Unless it's a double hung window that dw11 sensor should be installed on the non-moving part
of the window - answer✔✔True
Based on the thermostat wiring scenario y w o c rh g what is the HVAC type? - answer✔✔Heat
Pump
When performing a full system test you may bypass any open doors or Windows? -
answer✔✔False
What does psa stand for? - answer✔✔Purchase and SERVICE agreement
When programming a DW11 that has been installed on a window, which zone / Center type
should you use? - answer✔✔Perimeter
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