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WGU - Intro to IT - D322 - Sections 257 Study Guide with 100- correct answers
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WGU - Intro to IT - D322 - Sections 257 Study Guide with 100- correct answers
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WGU - Intro to IT -D322 - Sections 2/5/7
Study Guide with
100% correct answers
Specifically, IT functions cover five different
domains:
communication
data collection and management
information security management
consumer relationship management
process improvement
IT governance is
the system of processes that ensures the
effective and efficient use of IT to enable an
organization to achieve its business goals
and to add value to key stakeholders in an
organization.
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Outsourcing
uses the resources and skills of a developed
workforce from an external organization.
Insourcing
Assigns a project to employees within the
organization. ________________ generally
requires the development of new operations
and processes, making it an expensive
option.
The project management life cycle is
represented differently in various models,
but projects generally include four phases:
initiation, planning, execution, and closure.
Project initiation
,(the first part of the project management life
cycle) Broadly defines the project. It usually
begins with a business case, followed by a
feasibility study. During the feasibility study,
the research assesses whether the business
case will lead to a reasonable, feasible
solution. Project stakeholders provide input
in the analysis of the business case, resulting
in a project charter, or ___________________
document, that outlines the business needs,
the stakeholders, and the business case.
Project planning (1 of 2)
(the second part of the project management
life cycle) includes developing a road map
that everyone follows. This phase starts with
setting the project goals, commonly using
the SMART or CLEAR frameworks, both of
which are described below.
Collaborative: The goal should encourage
employees to work together.
Limited: The goal should be limited in scope
and time to keep it manageable.
Emotional: The goal should tap into the
passion of employees and be something they
can form an emotional connection to. This
can optimize the quality of work.
Appreciable: Break larger goals into smaller
, tasks that can be quickly achieved.
Refinable: As new situations arise, be flexible
and refine the goal as needed.
SMART goals
Specific: Set a goal that answers the
questions of who, what, where, when, which,
and why.
Measurable: Create criteria that can be used
to measure the goal's success.
Attainable: Please make sure the goal is
attainable, given the resources.
Realistic: Assess the willingness to work
toward the goal.
Timely: The goal should be achievable within
the available timeframe.
CLEAR goals
Collaborative: The goal should encourage
employees to work together.
Limited: The goal should be limited in scope
and time to keep it manageable.
Emotional: The goal should tap into
employees' passion and be something they
can form an emotional connection to. This
can optimize the quality of work.
Appreciable: Break larger goals into smaller
tasks that can be quickly achieved.
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