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WGU - Intro to IT - D322 - Full study guide sections 2-8(414 questions with complete solutions).
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WGU - Intro to IT - D322 - Full study guide sections 2-8(414 questions with complete solutions).
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WGU - Intro to IT -D322 - Full study
guide sections 2-8(414
questions with
complete solutions)
Specifically, IT functions cover five different
domains:
communication
data collection and management
information security management
consumer relationship management
process improvement
IT governance is
the system of processes that ensures the
effective and efficient use of IT to enable an
organization to achieve its business goals
and to add value to key stakeholders in an
organization.
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Network administrators
set up, maintain, and monitor the hardware
and software that support the networking
components of the computer systems.
Systems administrators
set up, maintain, and monitor devices that
support business operations. These devices
include anything from projectors and
smartboards in a training room to the
devices in the server room.
Web administrators
control the outward-facing content on an
organization's website and intranets and
,ensure that the sites function and integrate
with back-end systems, such as supporting
databases.
Database administrators
configure and troubleshoot an organization's
data repositories.
Cybersecurity analysts
monitor the behaviors of the system
components for anomalies and malicious
attacks. They also put measures in place to
deter, detect, and mitigate internal and
external threats.
Technical support specialists
provide end-user training and help users
resolve issues accessing resources and
systems.
Outsourcing
uses the resources and skills of a developed
workforce from an external organization.
Insourcing
assigns a project to employees within the
organization. Insourcing generally requires
the development of new operations and
processes, making it an expensive option.
, The project management life cycle is
represented differently in various models,
but projects generally include four phases:
initiation, planning, execution, and closure.
Project initiation
broadly defines the project. It usually begins
with a business case, followed by a feasibility
study. During the feasibility study, research
assesses whether the business case will lead
to a reasonable, feasible solution. Project
stakeholders provide input in the analysis of
the business case, resulting in a project
charter, or project initiation document, that
outlines the business needs, the
stakeholders, and the business case.
Project planning (1 of 2)
includes developing a road map that
everyone follows. This phase starts with
setting the project goals, commonly using
the SMART or CLEAR frameworks, both of
which are described below.
Specific: Set a specific goal that answers the
questions who, what, where, when, which,
and why.
Measurable: Create criteria that can be used
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