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D072 Full Study-Guide 2024

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  • August 20, 2024
  • 39
  • 2024/2025
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  • Thomas alward
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D072 Study Guide
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Yellow tabs contain essay questions Blue tabs contain fill-in-the-blank questions


The following are suggestions for completing the course in 2, 4, or 6 weeks.

Accelerated Pacing (2 Weeks):

Week Topics
Week 1 Unit 1: Introduction
Unit 2: Common Ethical Issues
Module 1: The importance and Impact of Ethics
Module 2: Organizational Ethics and Corporate Social Responsibility

Unit 3: Organizational Functions and Values
Module 3: Key Operational Functions
Module 4: Organizational Culture and Values

Unit 4: Effective Communication
Module 5: Communicating Effectively in the Workplace

Week 2 Unit 5: Emotional Intelligence
Module 6: Elements of Emotional Intelligence
Module 7: Basic Techniques for Enhancing Emotional Intelligence

Unit 6: Leadership and Influence
Module 8: Exploring Elements of Leadership
Module 9: Leadership Styles

Pre-assessment
Objective Assessment



Standard Pacing (4 weeks):

Week Topics
Week 1 Unit 1: Introduction
Unit 2: Common Ethical Issues
Module 1: The importance and Impact of Ethics
Module 2: Organizational Ethics and Corporate Social Responsibility

Week 2 Unit 3: Organizational Functions and Values
Module 3: Key Operational Functions

, Module 4: Organizational Culture and Values

Unit 4: Effective Communication
Module 5: Communicating Effectively in the Workplace

Week 3 Unit 5: Emotional Intelligence
Module 6: Elements of Emotional Intelligence
Module 7: Basic Techniques for Enhancing Emotional Intelligence

Week 4 Unit 5: Emotional Intelligence
Module 6: Elements of Emotional Intelligence
Module 7: Basic Techniques for Enhancing Emotional Intelligence

Unit 6: Leadership and Influence
Module 8: Exploring Elements of Leadership
Module 9: Leadership Styles

Pre-assessment
Objective Assessment



Six Week Pacing:

Week Topics
Week 1 Unit 1: Introduction
Unit 2: Common Ethical Issues
Module 1: The importance and Impact of Ethics
Module 2: Organizational Ethics and Corporate Social Responsibility

Week 2 Unit 3: Organizational Functions and Values
Module 3: Key Operational Functions
Module 4: Organizational Culture and Values

Week 3 Unit 4: Effective Communication
Module 5: Communicating Effectively in the Workplace

Week 4 Unit 5: Emotional Intelligence
Module 6: Elements of Emotional Intelligence
Module 7: Basic Techniques for Enhancing Emotional Intelligence

Week 5 Unit 6: Leadership and Influence
Module 8: Exploring Elements of Leadership

Week 6 Unit 6: Leadership and Influence
Module 9: Leadership Styles

,Pre-assessment
Objective Assessment

, Module 1: THE IMPORTANCE AND IMPACT OF ETHICS

WEBINAR: Modules 1 & 2




Lesson 1: Personal versus Organizational As you read the lesson, answer the following questions IN YOUR OWN WORDS
Ethics
Define ethics and morals, explaining the Ethics is the principle that serve as a compant about how to behave where morals rule people bases on a
similarites and differences between the result of cultural norms and values and things that are passed down through generation and culture.
two.
Define legal.
Provide an example for each of the Legal- ethical is keeping jobs here in the united states. 2. Legal-unethical moving jobs from the us to out of
following that is NOT in the course of thr country 3. Illegal-ethical would be leaking documents that inform the public about a war they don’t need
study: to be informed on
legal-ethical
legal-unethical
illegal-ethical conflicts
Define values and provide an example. Goals you have set for yourself for example is staying true to myself and treating others how I want to be
treated
What happens when organizational ethics It can lead to several challenges for both a organization and ones personal ethics. When it comes to a
conflict with personal ethics? personal it can cause one to experience stress and anxiety and make them feel like things are their fault.

Provide an example of an ethical issue from Income inequality - it can make one feel like they can't even take care of their basic needs
a societal level.
Provide an example of an ethical issue from When it comes to the stakeholder level it could be when it comes to the employee exploitation in the supply
a stakeholder level. chains which would have the compant out source production to their suppliers making it were the workers
are getting paid low pay working long hours and it being unsafe for them

Provide an example of an ethical issue from When it comes to interal it could be relating to discrimation when it comes to hiring . It would have the
an internal policy level. employee feel like they didn’t qualify based on a bias decision.
Provide an example of an ethical issue from Income inequality - it can make one feel like they can't even take care of their basic needs
a societal level.

Lesson 2: The Impact of Ethics on As you read the lesson, answer the following questions IN YOUR OWN WORDS
Organizations
What are some implications of when a
company acts in an ethical manner?
What are some implications of when a
company acts in an unethical manner?

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