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BSNC 2055 FINAL Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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BSNC 2055 FINAL Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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BSNC 2055 FINAL Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
importance of Psych safety of teams - if not present HCP wont speak up
quality of care - determined by client
is safe, effective, timely, client centered, efficient equitable
safety - being knowledgable in skills, create culture of safety, professional attitudes based on nursing
practice
before sharing your opinions - get their consent to hear it
psychologically safe workplaces - allows for sm moments of learning for workers
vital for uncertain and interdependent ppl
learning zone is ideal zone to be in
better teams - make "more" mistakes as in they talk about it in safe environ and improve
HCP are expected to... - create culture of safety to ensure trustworthy system
safety culture requires - trust
recog of importance of safety
error preventing strategies are effective
just culture - reporting errors w/o fear of punishment
team norms - shape interactions of group members
-help guide behaviour and assess members interacting
, psych safety is foundation for - effective collab and pt safety
accounts for 70% of adverse pt events - miscommunication
civility - ethical principle of respect for people
-diversity training, conflict resolution
what is a concern for nurses and less senior members of team - feeling invisible
incivility in nursing - lateral violence, horizontal violence
-primary occupate where lateral violence occurs
-brk down in comm, lack of support, dismissal
Civility - authentic respect for others
what does civility require - time, willingness to participate, genuine interest to seek common ground
civilitiy is a requisite for - communicating effectivley
building community
creating high functioning teams
passive examples of direct incivility - silent treatment, avoiding contact
active examples of indirect incivility - insulting, yelling
cold non verbal messages
verb / physical assault
passive examples of direct incivlity - not being interested in clarifying error
influencing others to stop cooperating w coworker
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