WGU C201 | Business
Acumen | Chapter 7
exam(120 questions
fully solved )
The achievement of organizational objectives
through the use of people and other resources. The
skills and principles of management apply in both
profit and not-for-profit organizations. - answer
Management
______ has three levels: top, middle, and
supervisory management. Top management sets
the long-term direction, vision, and values of the
organization. Middle managers focus on specific
operations, products, or customer groups and
implement strategic plans. Supervisory managers
are responsible for assigning non-managerial
employees to specific jobs and evaluating
performance. - answer The management hierarchy
Successful managers should possess _____ , _____ ,
and _____skills. _____ skills include the ability to
understand and use the knowledge and tools of a
,specific discipline or activity. _____ skills are the
interpersonal skills managers need to motivate and
lead employees to accomplish identified objectives.
_____ skills, needed especially by top managers,
involve the ability to see the big picture by
acquiring, analyzing, and interpreting information.
- answer technical, human, and conceptual
Managers in any organization must perform the
essential functions of _____ ,_____ , _____ , and _____.
_____ is the process of anticipating future events
and conditions and determining courses of action
for achieving organizational objectives. _____ is the
process of blending human and material resources
through a formal structure of tasks and authority.
Guiding and motivating employees to accomplish
organizational objectives is called _____. _____ is the
function of evaluating an organization's
performance against its objective. - answer
planning, organizing, directing, and controlling
A perception of marketplace needs and the
methods by which an organization can satisfy
them. It serves as the target for a firm's actions,
helping direct the company toward opportunities
and differentiating it from competitors. - answer
Vision
, These values are set by top managers, who must
focus on the organization's long-term success, not
merely short-term profits or personal gain. -
answer Ethical standards
The four types of plans used by contemporary
organizations are _____ , _____ , _____ , and _____
plans. _____ plans set primary objectives and
strategies for how to allocate resources to achieve
them. _____ plans involve implementing the
activities specified by the strategic plan. _____
plans create detailed standards that guide
implementation of tactical plans. _____ planning
allows a firm to quickly resume operations and
communications with the public after a crisis. -
answer strategic, tactical, operational, and
contingency
Top managers specialize in organizational
objectives and long-term plans. Middle managers
focus on short-term plans, and develop the
organization's policies and procedures.
Supervisory managers set daily and weekly plans,
rules, and specific activities for each department.
Contingency planning is led by top management,
but all levels of management participate. - answer
Planning at different organizational levels
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