Interviewing - the basic process used for: -gathering data
-providing info & advice to clients &
-suggesting workable alternatives for resolving concerns
**critical to obtain client info
Settings in which interviewing may be used - employment offices, schools, hospitals, etc; used by
professionals in many areas i.e. medicine, business, law, community development, library work, & gov't
offices
Counseling - a more intensive & personal process than interviewing; more about listening to &
understanding a client's life challenges & along w/ the client, developing strategies for change & growth
What professional fields are associated with counseling? - professional counseling, human relations
(HR), clinical & counseling psychology, pastoral counseling, & social work; also part of the role of medical
personnel/psychiatrists
Pyschotherapy - practice that focuses on more deep-seated difficulties than interviewing/counseling
typically does, which often require more time for resolution; however psychotherapists still use
interviewing & counseling to obtain info/understand clients as they begin working with them
True/False: the skills & concepts of intentional interviewing & counseling are equally effective for the
successful conduct of longer-term psychotherapy - TRUE
What settings/professions are most often associated with psychotherapy? - psychiatrists; however
today they are limited in number therefore only offer short sessions & treat with medications, therefore
most talking therapy conducted by helping professionals other than psychiatrists
What are the broad goals of counseling & psychotherapy? - -Intentionality
-Resilience (longer-term goal)
-Self-actualization
,What is the "correct response" to offer a client? - There is no correct response!!!! Every client is unique
& should be treated as a unique individual; intentional counseling is not focused on which single
response is correct, but with how many potential responses may be helpful; if one helping lead/skill
doesn't work, try another approach
***the same comment may have diff. effects on individuals who have diff. personal life experiences &
multicultural backgrounds
What are the common pitfalls of counseling & psychotherapy? - -premature problem-solving
-fear of silence
-setting boundaries (counselor is uncomfortable with topics that may be an issue for the client)
-moralizing
-interrogating
-reluctance to refer
How is counseling/psychotherapy considered both a science & an art? - counseling/psychotherapy now
has a solid research & scientific base that enables us to identify many qualities & skills that lead to
effectiveness
-counselors need to be competent in evidence-based counseling skills & strategies that draw from
theoretical systems of counseling/psychotherapy
-BUT each client is unique therefore scientific research cannot tell us precisely what will be most useful
in helping each one
-you must be the artist that must produce beautiful paintings out of color, canvas & personal experience
-you must put the theories, skills, & strategies of professional work together to uniquely facilitate the
development/growth of others
Flexibility - counselors must be themselves, but must be flexible & in order to reach a wide variety of
clients, must constantly change behavior & learn new ways of being with the uniqueness of each client;
must be able to blend what is natural for them with new skills & theory
Intentionality - acting with a sense of capability & deciding from among a range of alternative actions;
the intentional
**the intentional individual has more than one action, thought, or behavior to choose from in
responding to changing life situations
, The CULTURALLY intentional individual can - generate alternatives in a given situation & approach a
problem from multiple vantage points using a variety of skills & personal qualities, adapting styles to suit
diff individuals/cultures
Resilience - -longer-term goal of effective counseling/psychotherapy
-dynamic process whereby individuals exhibit positive behavioral adaptation when they encounter
significant adversity, trauma, tragedy, threats, or even significant sources of stress
-ability to rebound from the eventual stresses & challenges we all face
Self-actualization - The "curative force" & ultimate goal of counseling & psychotherapy; intrinsic growth
of what is already in the person, to express & activate all capacities of the person; growth-motivated vs
deficiency-motivated
**knowing oneself on a different, deeper level & experiencing the world on that empowered level
-closely related to both intentionality & resilience
Microskills - the foundation of intentional counseling & psychotherapy; the COMMUNICATION SKILL
UNITS of the counselor/client session that provide specific alternatives for the counselor to use with
many types of clients & all theories of counseling/psychotherapy
-taught one at a time to ensure mastery of basic therapy & counseling competencies
What does effective use of microskills enable counselor to do? - anticipate/predict how clients will
respond to your interventions
The microskills hierarchy - summary of the successive steps of intentional counseling & psychotherapy
which build upon a base of ethics, multicultural competence, & wellness
List the microskills from the base-up of the hierarchy: - -Base: ethics, multicultural competence, &
wellness
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