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NSG 310 Exam 3 | Questions And Answers Latest {} A+ Graded | 100% Verified
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NSG 310 Exam 3 | Questions And Answers Latest {} A+ Graded | 100% Verified
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NSG 310 Exam 3 | Questions And Answers Latest {2024- 2025} A+ Graded |100% Verified
emotional barriers to communication - -defensiveness
-anger
-annoyance
-intimidation
-frustration
-devaluation
-embarrassment/humiliation
-bitterness
-anxiousness
-inferiority
concepts needed for therapeutic relationship - -caring
-empowerment
-trust
-empathy
-mutuality
caring - develops from a natural response to meeting the needs of others
empowerment - Assisting the patient to take charge of their own lives to feel valued and involved in
their care
empathy - ability to be sensitive and convey understanding of pt feelings. Putting yourself in someone
else's shoes
mutuality - agreement between the nurse and patient on health problem and care needed for resolution
, barriers that affect the development of nurse-client relationship - -anxiety
-stereotyping
-over familiarity
-intrusion into personal space
-limited time
anxiety (barriers) - decrease perception field
stereotyping (barriers) - attributing characteristics to entire group
maintain ____ ft when providing care - 4
how to communicate with visually impaired pt - -acclimate pt to env. and keep it clutter free
-ask them their preferred method
how to communicate with older adult - ask them how they want to be addressed
how to handle an illiterate older adult - use symbols and images that the pt is familiar with
how to communicate with hearing impaired pt - use chosen method of communication
how to communicate with a pt who has cognitive impairment - -use touch when communicating with an
anxious/demented pt
-clarify the message
nursing communication begins with: - establishing a safe env and managing of healthcare info
Title VI of the Civil Rights Act - mandates use of trained interpreter for any client experiencing
communication difficulties related to language
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