NCO DLC Test #1 QUESTIONS WITH HIGHEST RATINGS 2024/2025
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Course
NCO DLC
Institution
NCO DLC
problem that two or more individuals come together
to solve - Correct Answer Problem A
potential capacity: intelligence or talent - Correct Answer Level
effort required to do something that is not one's
preference - Correct Answer Coping Behavior
preferred approach to problem solvi...
Managing Organizations and Resources - Correct Answer Change Management
Prefer more structure - Correct Answer Adaptors
Prefer less structure - Correct Answer Innovators
Provide the break with accepted theory - Correct Answer Innovators
Use the rules to solve problems - Correct Answer Adaptors
,Bring order out of turbulence - Correct Answer Adaptors
Supply the dynamics to bring about discontinuous change - Correct Answer Innovators
Provide stability and continuity - Correct Answer Adaptors
Revitalize current systems for tomorrow - Correct Answer Adaptors
May break the rules to solve problems - Correct Answer Innovators
Help create break from worn-out systems - Correct Answer Innovators
MSgt Vail has been tasked to lead a team working to reduce customer wait times at the Dining
Facility. During their first meeting he informs the team that they need to identify and eliminate
any chokepoints in the current process and come up with a different way of doing things. TSgt
Wynn feels the current process works well but, needs a few minor adjustments. When he voices
his concerns, MSgt Vail states "this is the opportunity to get rid of the old system while we have a
chance."
MSgt Vail's comments BEST illustrate his misunderstanding of ______ and its impact on subordinate,
NCO, and mission effectiveness. - Correct Answer Managing A-I Diversity
TSgt Charlie is discussing A-I Theory with her subordinate when she says, "This is the distance
between your preferred style and the behavior actually needed in a particular situation. It can
also be the distance in a social interaction, between your preferred styles and that of two people, a
person and a group, or two groups.
Sgt Charlie's comments define _______. - Correct Answer Cognitive Gap
TSgt Silvers is in charge of a team responsible for reducing pharmacy wait times. During a weekly
meeting with the team she says, "We have to bring in the reins a little; all of your suggestions have
, been turned down by leadership." TSgt Swarray chimes in, "But our established procedures are
what got us in this predicament, we must start fresh." TSgt Knight states, "I know my solution was a
bit of a stretch, but the AFI is only an instruction and we don't have to follow it." TSgt Lopez replies,
"I like Knight's suggestion, we must break the mold to speed-up the process."
Sgt Silvers' team is composed of primarily _____ and will likely decrease mission effectiveness. - Correct
Answer Innovators
TSgt Gomez and TSgt Foye work on the same team developing CDC's for their career field. They
often have disputes about how to move forward on projects. TSgt Foye tends to prefer keeping
things close to the same and revising where needed. TSgt Gomez almost always wants to come
up with a new way to create the entire lesson. In order to get the lessons completed MSgt Rainey
often steps in and assists the two TSgt's in coming to an agreement on the best way ahead.
MSgt Rainey's actions BEST illustrates ________________. - Correct Answer Bridging
Prefer to solve problems in a structured and methodical manner.
Creativity is exercised "inside the box." - Correct Answer Adaptors
Prefer to solve problems in a manner that is less concerned with
structure and details. Creativity is exercised "outside the box." - Correct Answer Innovators
A person willing to help other's understand the cognitive approach between those being bridged
through interpersonal skills, active listening, and effective questioning techniques.
counselor, mediator, and negotiator. - Correct Answer Bridger
Refers to potential capacity (intelligence or talent) and learned levels (such
as management, supervisory and leadership competency). It is important to
remember that both styles (adaptive and innovative) are found at every level
from highest to lowest. - Correct Answer Level
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