2020 IAAP CAP Exam Domain 2 -
Business Writing & Document
Production (POs 1-2)
Action Document - correct answer ✔✔Documents reveal the primary purpose early in the message.
Called a "do statement"
Information Document - correct answer ✔✔Indicate what readers should know or understand. Reveal
the primary purpose early in the message. Called "Lead Sentence".
Destination Point - correct answer ✔✔Deciding if a document is meant for action or information.
Information Reports - correct answer ✔✔Provide data, facts and information without analysis or
recommendations.
Analytical Reports - correct answer ✔✔Provide data analysis about trends and operations with the
objective of forming a conclusion or explaining why something happened.
Proposal - correct answer ✔✔Persuasive reports that offer ideas or actions to the readership for
consideration and agreement.
Business Letters - correct answer ✔✔Usually written and distributed on company stationary,
communicate more formally with clients and company employees.
Transactional Documents - correct answer ✔✔Legally binding records or any documents relating to
transactions between business and their customer clients.
Four common types of Financial Reports - correct answer ✔✔Income Statement, Balance Sheet, Cash
Flow Statement, Statement of Owner's Equity
, Three Phases of Writing - correct answer ✔✔PreWriting, Writing, ReWriting
Prewriting - correct answer ✔✔Consists of gathering all of the data and information you need prior to
writing.
Outlines - correct answer ✔✔Begin with the most important points. Help you quickly see whether you
have left out any relavent information.
Writing Phase - correct answer ✔✔Write or type ideas quickly; will correct spelling and grammar during
rewriting phase.
Rewriting Phase - correct answer ✔✔Encompasses the editing and proofreading functions.
START Proofreading Techniques - correct answer ✔✔Spell check, tag team, approach line by line, read
out loud, take a break
Formal Proposals - correct answer ✔✔Can range in length from several pages to hundreds of pages. May
include copy of RFP, executive summary, title page, TOC, appendix
RFP (Request for Proposal) - correct answer ✔✔Companies will write these asking organizations to bid
on service.
Business Case - correct answer ✔✔The justification for a proposed project and its expected outcome or
benefit.
Project Charter - correct answer ✔✔The document that formally establishes the project, identifies what
the goals are, how the goals will be achieved, who the stakeholders are.
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Sanchy062. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.