GG MOA 110 comprehensive test Questions with 100 % correct Answers | Verified | A+

court ruling on privacy and ownership of electronic communication has made it clear that email sent or received on a business computer is _________ property - company a patient must sign a ________ form in order for the physician to legally release health information by email or electronic means - consent ______ is a list of employees and their compensations, also refers to the total pay to the employees salaries or wages for a given pay period - payroll ________ is a telephone feature that automatically redirects incoming phone calls.. - call forwarding 3 factors to remember when coding from the E/M sections - place of service, type of service, patient status 4 things a patient might do to avoid paying a medical bill - give a false check, fake address, skipping, check is in the mail, never received the bill 5 behaviors that contribute to keeping a job - 1. smile 2. be courteous 3. have positive attitude 4. be dependable 5. be on time 6. be eager to learn 7. offer assistance 8. obey office policies 9. avoid criticizing other staff members 10. wear appropriate attire11. express empathy for the patient 12. except reasonability without complaining 13. wear minimal makeup 5 common ignitions that can start a fire - 1. electrical equipment 2. hot surfaces 3. matches 4. machinery 5. open flames 6. smoking 7. static electricity 5 different types of defense mechanism - 1. apathy 2. aggression 3. avoidance 4. compensation 5. denial 6. displacement 7. projection 8. rationalization 9. regression 10. repression 11. sarcasm 12. undoing 5 items on a patient instruction form - 1. tests 2. medications 3. precautions 4. expectations5. activities to increase or decrease 6. miscellaneous 7. date of next appointment 6 policies of FMLA - 1. 12 weeks leave 2. employee gets job back or equivalent 3. 30 day notice of future leave 4. employee keeps health insurance along with installments 5. doc must verify illness and duration of treatment 6. employee may be exempt from leave if they have not worked at least a year or 1250 hours (or 25 hours a week in the previous year