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Samenvatting Operationeel Management periode 1 jaar 1 Hogeschool Inholland Rotterdam $3.21
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Samenvatting Operationeel Management periode 1 jaar 1 Hogeschool Inholland Rotterdam

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Samenvatting van alle lessen Operationeel management in periode 1. Bevat de belangrijkste stof en schema’s die voor kunnen komen in de casustoets Marketing, HRM en Operationeel management.

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  • August 22, 2024
  • 17
  • 2023/2024
  • Summary
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Samenvatting
Operationeel Management les 1

Definitie operationeel management
Operationeel Management Les 1


Wat is operations management?
Het ontwerpen, ontwikkelen, plannen, aansturen en verbeteren van alle
essentiële dagelijkse kernactiviteiten die er samen voor zorgen dat de
producten of diensten van een organisatie zo efficiënt mogelijk worden
gemaakt en geleverd.


Zorgen dat de dingen gebeuren
1. Organiseren van mensen en middelen
2. Vraagvoorspellingen
3. Capaciteitsbeheer
4. Planning en logistiek
5. Systeemontwerp
6. Operationele strategie
7. Prestatiemeting en verbetering




Input Operations Output

 Grondstoffen  Transformeren  Tevreden klanten
 Arbeid  Geleverde diensten
 energie

,Logistiek is ook een onderdeel van operations management


Wat is logistiek?
De aanvoer, doorvoer en afvoer van goederen.
Inclusief retourstromen, gericht op het vervullen van de klantbehoefte.


Inkoop – Productie en opslag – verkoop en distributie
Service (inclusief retours)


De vier deelgebieden van logistiek
1. Inkooplogistiek
2. Productielogistiek
3. Distributielogistiek
4. Retourlogistiek


Operaties bestaan uit op elkaar afgestemde processen

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