Medical Office Administration Chapter 1
(1-1 true, false)
It is common in large health care organizations for a medical administrative assistant to specialize in a
specific administrative area of the organization - correct answer ✔✔True
Patient service specialist, medical office specialist, medical secretary, and medical administrative
assistant are job titles that could be used to describe the same position - correct answer ✔✔True
Composing a letter to a patient may be part of an assistant's responsibility - correct answer ✔✔True
Continuing education is necessary for an assistant to remain a valued employee - correct answer
✔✔True
Handling telephone calls is part of a medical administrative assistant's responsibility - correct answer
✔✔False
Wearing the latest style is important for the medical administrative assistant who wishes to present a
professional appearance - correct answer ✔✔False
Casual clothing is acceptable attire in some medical offices - correct answer ✔✔True
A medical assistance appearance may influence a patient's perception of that assistant - correct answer
✔✔True
Uniforms are the only type of clothing appropriate for a medical administrative assistant on the job -
correct answer ✔✔False
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