when should an MA assistant schedule a return appointment for a pt - correct answer ✔✔when pt
checks out
proper protocol when following up on nonpayment and of claims from third party payers - correct
answer ✔✔notify the pt of the claim; contact third party payer
when reviewing a pts history, a cmaa should identify the acronyms as setting for medical care - correct
answer ✔✔SNF
which of the following is a characteristic of a block style letter - correct answer ✔✔salutations is flushed
left
which new patient form becomes part of the pt medical record - correct answer ✔✔health history
in which of the following places should the office computer back up information stored - correct answer
✔✔in an offsite location
information that needs to be removed from the sign in sheet - correct answer ✔✔the full name of the pt
a provider will be out of the office. the cmaa action would take first - correct answer ✔✔update the
schedule to reflect provider is away
before releasing medical records - correct answer ✔✔ask pt to sign a release form requesting record
which of the following owns a pt medical record - correct answer ✔✔creator
reason why the cmaa would print and review appt schedule - correct answer ✔✔to ensure charts are
prepared
, rhinoplasty is the surgical repair of - correct answer ✔✔the nose
which form does a pt sign to ensure that the insurance co pays the claim directly to the provider - correct
answer ✔✔assignment of benefits
which of the following is necessary for a provider to prescribe controlled substances - correct answer
✔✔DEA number
if an insurance co does not pay claim, the cmaa should complete which of the following first - correct
answer ✔✔call the insurance co
which pt should cmaa assistant dress first - correct answer ✔✔a pt SOB
before a pt has an outpatient surgery the cmaa should - correct answer ✔✔pre certify the procedure
with the pt insurance co
when making travel plans for a group of providers. cmaa first step should be - correct answer
✔✔develop itinerary
before submitting a claim for a pt with medicaid insurance - correct answer ✔✔contact carrier for
eligibility
which term is used to describe an oxygen deficiency that causes the skin to turn blue in color - correct
answer ✔✔cyanosis
correspondence between a pt and a provider should be send using which mail - correct answer
✔✔certified mail
transferred from acute care hospital to a SNF allows cmaa to - correct answer ✔✔concurrent care
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