ESB Practice Exam 1
A law was passed increasing the minimum wage by 30%. The owner of a
small landscaping business must now pay all of her laborers 30% higher
wages.
What is the minimum amount the owner must now charge customers for labor
to balance her increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - correct
answer ✔-30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - correct answer ✔B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low
profit margin. You want to expand your customer base to increase your sales
volume, but you have a limited budget.
What marketing method would be the best choice? - correct answer ✔-Social
Media
For each statement about Product Quality Control Testing, select True or
False. - correct answer ✔True
-Refine quality measures as
needed to increase the level of
, satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose
two) - correct answer ✔-More sales through customer..
-Increased sales through..
Which two are benefits of equity funding? (Choose two) - correct answer ✔-
Can be used to raise working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more
efficiently use Microsoft Office applications.
A law was passed increasing the minimum wage by 30%. The owner of a
small landscaping business must now pay all of her laborers 30% higher
wages.
What is the minimum amount the owner must now charge customers for labor
to balance her increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - correct
answer ✔-30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - correct answer ✔B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low
profit margin. You want to expand your customer base to increase your sales
volume, but you have a limited budget.
What marketing method would be the best choice? - correct answer ✔-Social
Media
For each statement about Product Quality Control Testing, select True or
False. - correct answer ✔True
-Refine quality measures as
needed to increase the level of
, satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose
two) - correct answer ✔-More sales through customer..
-Increased sales through..
Which two are benefits of equity funding? (Choose two) - correct answer ✔-
Can be used to raise working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more
efficiently use Microsoft Office applications.
