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PST STUDY TEST QUESTIONS & ANSWERS SOLVED 100% CORRECT!!
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PST STUDY TEST QUESTIONS & ANSWERS SOLVED 100% CORRECT!!
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Name: Score:90 Multiple choice questions
Term 1 of 90
What do the letters "CYMBALS" represent when obtaining standard vehicle description?
Caller ID - Routing calls/call transfers - Hold/Mute - Conference calls - Call tracing -
Releasing the call - Automatic Call Distribution (ACD)
National Crime Information Center. It maintains information on stolen and recovered
property as well as wanted and missing persons.
Calling wrecker companies - Contacting outside agencies for assistance
C - Color - Y - Year - M - Make & Model - B - Body Description - A - Additional Descriptors
- L - License Plate - S - State of Plate
Term 2 of 90
What are nonverbal forms of communication
Reading body language - Listening for background noise
Using hand gestures - making eye contact
Interpreting facial expressions - Analyzing tone of voice
Speaking multiple languages - writing detailed reports
,Term 3 of 90
What does the acronym NCIC stand for and what is their purpose?
National cybersecurity and intelligence center. it deals with cybersecurity threats and
intelligence gathering.
National criminal investigation center. it focuses on criminal investigations and
prosecutions.
National Crime Information Center. It maintains information on stolen and recovered
property as well as wanted and missing persons.
National crisis intervention center. it provides support during crisis situations.
Term 4 of 90
List five (5) common functions included in a telephone system found in a
communications center.
Wireless Charging - Bluetooth connectivity - camera Integration - Social media sharing -
mobile app Control - voice recognition - Virtual Reality calls
Emergency alerts - weather updates - news broadcasts - music on hold - call waiting -
intercom - call recording
Caller ID - Routing calls/call transfers - Hold/Mute - Conference calls - Call tracing -
Releasing the call - Automatic Call Distribution (ACD)
Voicemail - text messaging - email notifications - video calls - call forwarding - speed
dialing - voip
,Definition 5 of 90
Using plain English, unless agency policy states otherwise - Use acronyms when appropriate -
Ensure they are universally understood and can be explained - Logs should be thoroughly
completed - Provide a logical narrative - Be aware of spelling and grammar
List three (3) techniques a PST can use to recognize when information is
appropriate to the situation.
List five (5) mutual-aid resources specifically available to dispatchers and not
call takers.
List five (5) duties required of law enforcement officers
List three (3) requirements needed when completing logs, forms, and files appropriately.
Term 6 of 90
List three (3) ways agencies may use to prioritize incidents.
Waterways - Thoroughfares - Significant Landmarks
Numerical scale - Through codes - Other verbiage
Where - What - Weapons - When - Who - Why
Personnel - Consoles - Computers with CAD software - Radio systems - Phone systems -
Monitoring equipment - Recording equipment - Security cameras/locked doors - Chairs -
Headsets - Other information technologies - Maps - Manuals - Logs
, Term 7 of 90
List five (5) examples of protected information which are not subject to disclosure.
Keep language simple and sentences short - Ask questions one at a time and wait for a
response - Use easy vocabulary - Repeat important statements twice - Be specific - Check
for understanding
K9 - Helicopter/Aviation - Dive Team - Hostage Negotiation - SWAT - Bomb - Squad - Haz-
Mat/Special Ops - High Angle Rescue - Confined Space Rescue - Marine Unit - Homicide
Unit - Crime Scene Unit
Apparatus - Field Units - Field Supervisors - Domestic Violence Hotlines - Interoperable
Communications
Victims of domestic violence - Minors - 911 caller information, including the identities of
confidential
informants - ongoing criminal investigations
Term 8 of 90
List four (4) examples of MCIs
Power outages - water shortages - internet disruptions - food contamination
Terrorist Attacks - Mass Shootings - Natural Disasters - Vehicle crashes with numerous
patients
Air quality monitoring - noise pollution control - wildlife conservation - recycling initiatives
Building inspections - road maintenance - public transportation - waste management
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