BUSMHR 3100 Exam 1 2024|Questions with 100% Correct with Solutions
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Course
BUSMHR 3100
Institution
BUSMHR 3100
Groupthink - Ans A mode of thinking that people engage in when they are deeply involved in
a cohesive in-group, when members' strivings for unanimity override their motivation to
realistically appraise alternative courses of action
Power - Ans The ability to marshal human, informational, and oth...
BUSMHR 3100 Exam 1 2024|Questions
with 100% Correct with Solutions
Groupthink - Ans A mode of thinking that people engage in when they are deeply involved in
a cohesive in-group, when members' strivings for unanimity override their motivation to
realistically appraise alternative courses of action
Power - Ans The ability to marshal human, informational, and other resources to get something
done
Task Role - Ans Roles that enable the work group to define, clarify, and pursue a
common purpose
Organizational Climate - Ans Employees' perceptions of formal and informal organizational
policies, practices, procedures, and routines
Organizational Culture - Ans The set of shared, taken-for-granted implicit assumptions that a
group holds and that determines how it perceives, thinks about, and reacts to its various
environments
Ambiguity - Ans An unclear, indefinite, or equivocal word, expression, meaning...
Optimizing - Ans To make as effective, perfect, or useful as possible
Instrumentality - Ans The fact or function of serving some purpose
Expectancy - Ans An individual's belief that a particular degree of effort will be followed by a
particular level of performance
,Valence - Ans The positive or negative value people place on outcomes
Coercive Power - Ans Power to make threats of punishment and deliver actual punishment
Legitimate Power - Ans Having he formal authority to make decisions
Reward Power - Ans Obtain compliance by promising or granting rewards
Prosocial Behavior - Ans A voluntary behavior intended to benefit others
Zone of Possible Agreement (ZOPA) - Ans The range of possibilities you are willing to accept
Herzberg - Ans Introduced job enrichment and the Motivation-Hygiene Theory
Maslow's Need Hierarchy Theory - Ans Motivation is a function of five basic needs:
physiological, safety, love, esteem, and self-actualization
PERMA - Ans Positive emotions, Engagement, Relationships, Meaning, Achievement
Conflict - Ans Occurs when one party perceives that its interests are being opposed or
negatively affected by another party
Conciliation - Ans Tto become agreeable or reconciled
Mediation - Ans A trained, third party actively guides the disputing parties in
exploring innovative solutions to the conflict
, Bounded Rationality - Ans Represents the notion that decision makers are "bounded"
or restricted by a variety of constraints when making decisions
Political Tactics - Ans How politics are invented, and used to obtain some given objective
Impression Management - Ans Any attempt to control or manipulate the images related to
a person, organization, or idea
Fundamental Attribution Bias - Ans One's tendency to attribute another person's behavior
to his or her personal characteristics, as opposed to situational factors
Overconfidence - Ans A person's subjective confidence in his or her judgments is reliably
greater than the objective accuracy of those judgments, especially when confidence is
relatively high
Anchoring - Ans A cognitive bias that describes the common human tendency to rely too heavily
on the first piece of information offered when making decisions
Fiedler's Contingency Model - Ans A contingency theory based on the premise that a leader's
effectiveness is contingent on the extent to which a leader's style fits or matches
characteristics of the situation at hand
Brainstorming - Ans A method used to help groups generate multiple ideas and alternatives
for solving problems
Delphi Technique - Ans A group process that anonymously generates ideas or judgments
from physically dispersed experts
Decision Support Systems - Ans Computer-based interactive systems that help decision makers
to use data and models to solve unstructured problems
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