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CERTIFIED DIETARY MANAGER (CDM) EXAM
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CERTIFIED DIETARY MANAGER (CDM) EXAM
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CERTIFIED DIETARY MANAGER (CDM) EXAMAcute Care - Answers -Healthcare services for individuals who become acutely or
suddenly ill and need to be hospitalized, generally over a short period of time.
Client - Answers -The accepted terminology for which services are provided in any
setting.
Continuing Care Retirement Community (CCRC) - Answers -An organization offering
several levels of healthcare on one campus.
Code of Ethics - Answers -A written statement of standards for the guidance of both
supervisors and employees.
Confidentiality - Answers -The protection of information that is considered private or
personal.
Congregate Feeding Sites - Answers -Foodservice generally offering hot meals 5 times
a week at noon, providing necessary nutrition and an opportunity for social contact and
activities.
Contract Management - Answers -Foodservice management provided by a contract
company.
Certified Dietary Manager (CDM) - Answers -Professional who has completed an
ANFP-approved training program and passed the national certification examination.
Responsible for management of the food operation.
Dietetic Technician Registered (DTR) - Answers -Professional who has completed an
AND-approved associate degree program and who works under clinical and consultant
dietitians to provide appropriate nutrition care.
Healthcare Team - Answers -A group of specialists in their respective areas.
Health Insurance Portability and Accountability Act (HIPPA) - Answers -Requiring all
healthcare organizations to maintain confidentiality and security of individuals' medical
information.
Nutrition Support - Answers -General term describing providing foods and liquids to
improve nutritional status.
Open-ended Question - Answers -Allows the participant to answer freely, saying
whatever comes to mind.
,Productivity Indexes - Answers -Measures to determine productivity level involving
careful calculations of time, meals, and labor. Includes meals per labor hour, minutes
per meal, and labor hours per meal.
Quality Assessment - Answers -The evaluation of processes and outcomes to
determine if a defined standard of quality is being achieved.
Quality Assurance - Answers -Sum total of structure, processes, and procedures
designed to ensure that clients feel that both food and services are excellent and the
facility meets of exceeds an expected standard of quality.
Quality Indicator - Answers -Measures outcomes.
Quality Improvement - Answers -The on-going process to improve the delivery of food,
services, and outcomes.
Quality Standard - Answers -The facility's definition of what constitutes quality for a
product such as food or service.
Restaurant-style Service - Answers -Dining that may include wait staff, foods ordered
and delivered in courses, food plated in the dining room, and specials offered tableside
from a cart.
Rethermalize - Answers -Reheat.
Selective Menu - Answers -One in which clients have the opportunity to make choices
or selections in advance or immediately prior to meal service.
Single Use Menu - Answers -A fixed menu for service on a special day such as Mother's
Day.
Static Menu - Answers -A fixed menu that doesn't change such as a room service
menu.
Trayline Service - Answers -Meal trays move through an assembly line and employees
place items on the trays, which are then transported to a common site and delivered to
the client.
Tray per Minute - Answers -A measure of efficiency of a trayline foodservice system.
Tray Accuracy - Answers -How accurately staff have followed the menu, tray card, or
tray ticket in assembling the tray.
Americans with Disabilities Act (ADA) - Answers -Prohibits employment discrimination
against qualified individuals with disabilities in the public and private sector and in state
and local governments.
, Chain of Command - Answers -The flow of formal power through organizational lines.
Corrective Action for Employees - Answers -An action taken by a supervisor to correct
an employee performance problem.
Cross-training - Answers -Training an employee to do more than one job.
Delegation - Answers -Passing authority for tasks or assigning duties downward through
the organization chart.
Disability - Answers -A physical or mental impairment or being regarded as having such
an impairment.
Discrimination - Answers -Treatment of consideration based on class or category, rather
than individual merit.
Employee Assistance Program - Answers -Provides support to employees in solving
personal problems such as drug and alcohol abuse, family problems, and teamwork
issues.
Equal Employment Opportunity Commission (EEOC) - Answers -Provides oversight for
federal employment legislation.
Bulimia - Answers -An eating disorder involving binging; eating large amounts of food
and than purging to get rid of the food.
Care Area Assessment (CAA) - Answers -Component of the RAI that is used to make
decisions about areas triggered by the MDS.
Care Plan - Answers -A written plan for medical care.
Care Area Trigger (CAT) - Answers -Related to one or more items in the MDS and are
the flags for the interdisciplinary team member.
Care Protocols - Answers -Documents that outline a care process related to a specific
medical condition.
C-tags - Answers -An identification number of a CMS guideline for small rural or critical
access hospitals.
Home Delivered Meals - Answers -Agency that provides meals and delivery to home
environment to those meeting the criteria.
Hospice - Answers -Service providing terminally ill patients with help in improving the
quality of life.
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