1) The basic functions of the management process include all of the following:
A) planning
B) organizing
C) outsourcing
D) leading
E) staffing - correct answer ✔✔C) outsourcing
2) Which of the following is the person responsible for accomplishing an organization's goals by
planning, organizing, staffing, leading, and controlling personnel?
A) manager
B) entrepreneur
C) representative
D) generalist
E) marketer - correct answer ✔✔A) manager
3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and
controlling?
A) job analysis
B) strategic management
C) employee orientation
D) management process
E) adaptability screening - correct answer ✔✔D) management process
4) Which function of the management process requires a manager to establish goals and standards and
to develop rules and procedures?
A) planning
B) organizing
,C) staffing
D) leading
E) motivating - correct answer ✔✔A) planning
5) Celeste spends most of her time at work establishing goals for her staff of fifty employees and
developing procedures for various tasks. In which function of the management process does Celeste
spend most of her time?
A) leading
B) organizing
C) motivating
D) planning
E) staffing - correct answer ✔✔D) planning
6) Which function of the management process includes delegating authority to subordinates and
establishing channels of communication?
A) staffing
B) organizing
C) motivating
D) leading
E) planning - correct answer ✔✔B) organizing
7) When managers use metrics to assess performance and then develop strategies for corrective action,
they are performing the ________ function of the management process.
A) planning
B) leading
C) staffing
D) controlling
E) organizing - correct answer ✔✔D) controlling
, 8) Which function of the management process includes selecting employees, setting performance
standards, and compensating employees?
A) leading
B) organizing
C) planning
D) motivating
E) staffing - correct answer ✔✔E) staffing
9) Which basic function of management includes setting standards such as sales quotas and quality
standards?
A) planning
B) organizing
C) controlling
D) leading
E) staffing - correct answer ✔✔C) controlling
10) ________ is the process of acquiring, training, appraising, and compensating employees, and
attending to their labor relations, health and safety, and fairness concerns. - correct answer ✔✔C)
Human resource management
11) In the management process, which of the following is an activity associated with the leading
function?
12) Personnel activities associated with human resource management most likely includes all of the
following EXCEPT ________.
A) providing incentives and benefits
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