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Vlocity Quiz | Questions And Answers Latest {} A+ Graded | 100% Verified
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Vlocity Quiz | Questions And Answers Latest {} A+ Graded | 100% Verified
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Vlocity Quiz | Questions And Answers Latest {2024- 2025} A+ Graded | 100% VerifiedWhich two Platform components are visible to end users in the UI, and are considered part of Vlocity
Platform's Digital Experience Layer? - OmniScripts and FlexCards are part of Vlocity Platform's Digital
Experience Layer, and are visible to end users.
What Vlocity tool allows the end user to "self-service", such as troubleshooting a service outage? -
OmniScript is a Vlocity tool that allows the end user to "self-service".
What determines what users can see and do on a FlexCard? - The FlexCard State determines what users
can see and do on a FlexCard. Fields and actions are dropped in a state, of which there can be multiple;
depending on conditions set, different FlexCard states display.
When we add an OmiScript action to a FlexCard, what does clicking on the action button do? - Clicking
an OmniScript action button from a FlexCard launches a business process flow.
Based on Best Practice, when is the best time to use a flyout action? - Best Practice to declutter a card is
to use a flyout action.
You have an OmniScript that call center agents use to help customers who have service outages. Service
agents cannot go onsite if there is thunder and lightning. What element can help you warn the service
agents if there is thunder and lightning at the customer's address? - The Messaging Function can be
used to send messages to service agents, such as this case of thunder and lightning at a customer
address, which prevents them from going to the site.
Your current project wants to use an OmniScript to allow agents to change the primary contact for an
account. You want to restrict their choices to contacts that are affiliated with the account. Which
OmniScript element will allow them to do this? - The Type Ahead Block can restrict selectable options
only to those affiliated with an account.
What kinds of actions can the category of OmniScript Actions elements perform? (Choose TWO) -
OmniScript Actions elements can call a calculation procedure or calculation matrix and get, save, or
delete data through a web API.
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