Name: Score:
63 Multiple choice questions
Term 1 of 63
Define "Co-Creating the Relationship: Coaching Presence"
Ability to be fully conscious and create spontaneous relationship with the client, employing
a style that is open, flexible and confident.
Ability to hold attention on what is important for the client, and to leave responsibility with
the client to take action.
Ability to communicate effectively during coaching sessions, and to use language that has
the greatest positive impact on the client.
Ability to develop and maintain an effective coaching plan with the client.
Term 2 of 63
What domains are under "Communicating Effectively"?
Ability to hold attention on what is important for the client, and to leave responsibility with
the client to take action.
The Miracle Question
Championing
"What I know about you"
Re-grounding
5. Active Listening
6. Powerful Questioning
7. Direct Communication
(6. Active listening)
(7. Evokes awareness)
Responsibility to clients
Responsibility to practice and performance
Responsibility to professionalism
Responsibility to society
,Definition 3 of 63
1. Explain and ensure the nature of the coaching agreement ahead of time
2. Create an agreement ahead of time with clearly defined roles
3. Confidentiality
4. Clarify how information will be exchanged
5. Clarify conditions for breaking confidentiality
6.Manage COI through coaching agreements and ongoing dialogue
7. Proper maintenance, storage and disposal of records
8. Monitor for a change in the value received from coaching
9. Respect all parties' rights to terminate
10. Avoid COI between multiple contracts with same clients and sponsors
11. Be aware of and managed power or status differential
12. Disclose benefits from referrals
13. Assure consistent quality of coaching
What are the 13 domains under responsibility to clients?
What are the five domains under "Direct Communication"
What are the nine domains under "Creating Awareness"
What are the 11 domains under "Establishes and Maintains Agreements"
,Term 4 of 63
What are the nine domains under "Creating Awareness"
1. Explain and ensure the nature of the coaching agreement ahead of time
2. Create an agreement ahead of time with clearly defined roles
3. Confidentiality
4. Clarify how information will be exchanged
5. Clarify conditions for breaking confidentiality
6.Manage COI through coaching agreements and ongoing dialogue
7. Proper maintenance, storage and disposal of records
8. Monitor for a change in the value received from coaching
9. Respect all parties' rights to terminate
10. Avoid COI between multiple contracts with same clients and sponsors
11. Be aware of and managed power or status differential
12. Disclose benefits from referrals
13. Assure consistent quality of coaching
1. Considers client experience when deciding what might be most useful
2. Challenges the client as a way to evoke awareness or insight
3. Asks questions about the client, such as their way of thinking, values, needs , wants and
beliefs
4. Asks questions that help the client explore beyond current thinking
5. Invites the client to share more about their experiences in the moment
6. Notices what is working to enhance client response
7. Adjusts the coaching approach in response to the client's needs
8. Helps the client identify factors that influence current and future patterns of behaviors,
thinking or emotion
9. Invites the client to generate ideas about how they can move forward and what they are
willing or able to do
10. Supports the client in reframing perspectives
11. Shares observations, insights, and feelings, without attachment, that have the potential to
create new learning for the client
1. Works with the client to integrate new awareness, insights or learning into their worldview
and behaviors
2. Partners with the client to design goals, actions and accountability measures that
integrate and expand new learning
3. Acknowledges and support client autonomy in the design of goals, action and methods
of accountability.
4. Supports the client in identifying potential results or learning from identified action steps
5. Invites the client to consider how to move forward, including resources, support and
, potential barriers
6. Partners with the client to summarize learning and insight within or between sessions
7. Celebrates the client's progress and successes
8. Partners with the client to close the session
1. Goes beyond what is said in assessing client's concerns
2. Invokes inquiry for greater understanding, awareness, and clarity.
3. Identifies for the client underlying concerns; typical and fixed ways of perceiving
himself/herself, differences between the facts and the interpretation; and disparities
between thoughts, feelings, and action.
4. Helps clients to discover for themselves the new thoughts, beliefs, perceptions,
emotions, moods, etc. that strengthen their ability to take action and achieve what is
important to them.
5. Communicates broader perspectives to clients and inspires commitment to shift their
viewpoints and find new possibilities for action.
6. Helps clients to see the different, interrelated factors that affect them and their behaviors
7. Expresses insights to clients in ways that are useful and meaningful for the client.
8. Identifies major strengths vs. major areas for learning and growth, and what is most
important to address during coaching.
9. Asks the client to distinguish between trivial and significant issues, situational vs.
recurring behaviors, when detecting a separation between what is being stated and what is
being done.
63 Multiple choice questions
Term 1 of 63
Define "Co-Creating the Relationship: Coaching Presence"
Ability to be fully conscious and create spontaneous relationship with the client, employing
a style that is open, flexible and confident.
Ability to hold attention on what is important for the client, and to leave responsibility with
the client to take action.
Ability to communicate effectively during coaching sessions, and to use language that has
the greatest positive impact on the client.
Ability to develop and maintain an effective coaching plan with the client.
Term 2 of 63
What domains are under "Communicating Effectively"?
Ability to hold attention on what is important for the client, and to leave responsibility with
the client to take action.
The Miracle Question
Championing
"What I know about you"
Re-grounding
5. Active Listening
6. Powerful Questioning
7. Direct Communication
(6. Active listening)
(7. Evokes awareness)
Responsibility to clients
Responsibility to practice and performance
Responsibility to professionalism
Responsibility to society
,Definition 3 of 63
1. Explain and ensure the nature of the coaching agreement ahead of time
2. Create an agreement ahead of time with clearly defined roles
3. Confidentiality
4. Clarify how information will be exchanged
5. Clarify conditions for breaking confidentiality
6.Manage COI through coaching agreements and ongoing dialogue
7. Proper maintenance, storage and disposal of records
8. Monitor for a change in the value received from coaching
9. Respect all parties' rights to terminate
10. Avoid COI between multiple contracts with same clients and sponsors
11. Be aware of and managed power or status differential
12. Disclose benefits from referrals
13. Assure consistent quality of coaching
What are the 13 domains under responsibility to clients?
What are the five domains under "Direct Communication"
What are the nine domains under "Creating Awareness"
What are the 11 domains under "Establishes and Maintains Agreements"
,Term 4 of 63
What are the nine domains under "Creating Awareness"
1. Explain and ensure the nature of the coaching agreement ahead of time
2. Create an agreement ahead of time with clearly defined roles
3. Confidentiality
4. Clarify how information will be exchanged
5. Clarify conditions for breaking confidentiality
6.Manage COI through coaching agreements and ongoing dialogue
7. Proper maintenance, storage and disposal of records
8. Monitor for a change in the value received from coaching
9. Respect all parties' rights to terminate
10. Avoid COI between multiple contracts with same clients and sponsors
11. Be aware of and managed power or status differential
12. Disclose benefits from referrals
13. Assure consistent quality of coaching
1. Considers client experience when deciding what might be most useful
2. Challenges the client as a way to evoke awareness or insight
3. Asks questions about the client, such as their way of thinking, values, needs , wants and
beliefs
4. Asks questions that help the client explore beyond current thinking
5. Invites the client to share more about their experiences in the moment
6. Notices what is working to enhance client response
7. Adjusts the coaching approach in response to the client's needs
8. Helps the client identify factors that influence current and future patterns of behaviors,
thinking or emotion
9. Invites the client to generate ideas about how they can move forward and what they are
willing or able to do
10. Supports the client in reframing perspectives
11. Shares observations, insights, and feelings, without attachment, that have the potential to
create new learning for the client
1. Works with the client to integrate new awareness, insights or learning into their worldview
and behaviors
2. Partners with the client to design goals, actions and accountability measures that
integrate and expand new learning
3. Acknowledges and support client autonomy in the design of goals, action and methods
of accountability.
4. Supports the client in identifying potential results or learning from identified action steps
5. Invites the client to consider how to move forward, including resources, support and
, potential barriers
6. Partners with the client to summarize learning and insight within or between sessions
7. Celebrates the client's progress and successes
8. Partners with the client to close the session
1. Goes beyond what is said in assessing client's concerns
2. Invokes inquiry for greater understanding, awareness, and clarity.
3. Identifies for the client underlying concerns; typical and fixed ways of perceiving
himself/herself, differences between the facts and the interpretation; and disparities
between thoughts, feelings, and action.
4. Helps clients to discover for themselves the new thoughts, beliefs, perceptions,
emotions, moods, etc. that strengthen their ability to take action and achieve what is
important to them.
5. Communicates broader perspectives to clients and inspires commitment to shift their
viewpoints and find new possibilities for action.
6. Helps clients to see the different, interrelated factors that affect them and their behaviors
7. Expresses insights to clients in ways that are useful and meaningful for the client.
8. Identifies major strengths vs. major areas for learning and growth, and what is most
important to address during coaching.
9. Asks the client to distinguish between trivial and significant issues, situational vs.
recurring behaviors, when detecting a separation between what is being stated and what is
being done.
