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RHIA Domain 5 Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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RHIA Domain 5 Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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RHIA Domain 5 Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
A director of health information services in a hospital wants to implement a computer-based patient
record system over the next 2 years. She gets support from the CIO, who advocates for the project with
the administrative team. The CIO has become the project's ________. - Champion
External change agents have the advantage over internal agents regarding: - Benchmarking the
healthcare entity against other entities
The slightly higher wage paid to an employee who works a less desirable shift is called a: - Shift
differential
According to the records kept on filing unit performance over the past year, the filing unit has filed an
average of 1,000 records per day. You have three full-time equivalent (FTE) record filers in the
department who are productive 88 percent of each workday (that is, 12 percent unproductive or 12
percent PFD). Based on this information, what is the average number of records filed per productive
hour in the file unit as a whole? - 143 records per hour
Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are called ________
employees. - Nonexempt
A technique for measuring healthcare entity performance across the four perspectives of customer,
financial, internal processes, and learning and growth is called: - Balanced scorecard methodology
The financial statement that presents a record of operations by showing revenue and expenses over a
period of time is called the: - Income statement
The HIM department records copy fees as revenue. For the year the budgeted fees were $25,000 and
the actual fees received are $23,000. The director may be asked to explain a(n): - Unfavorable variance
of $2,000
Joe Smith, RHIA, works for an outsourcing company as interim health information department director
in a large hospital. By the terms of the contract, the hospital pays the company for Joe's services based
, on a 40-hour workweek with overtime for any hours exceeding 40. Joe typically works 9 hours per day,
Monday through Thursday, and 4 hours on Friday. He then flies home for the weekend. After several
months, he discovers the hospital is billed for 44 to 48 hours per week almost every week. Joe confronts
the company billing department because this practice conflicts with the tenet of the AHIMA Code of
Ethics that states that health information management professionals: - Refuse to participate in or
conceal unethical practices or procedures
Which of the following statements is most accurate regarding effective communication?
a. Use passive listening
b. Monitor others' nonverbal behaviors for cues that they are following or confused
c. Make sure all parties are distracted to better communicate your message
d. Message content is more important than how it is delivered - b. Monitor others' nonverbal behaviors
for cues that they are following or confused
Which of the following would be an indicator of process problems in a health information department?
a. 5% decline in the number of patients who indicate satisfaction with hospital care
b. 10% increase in the average length of stay
c. 15% reduction in bed turnover rate
d. 18% error rate on abstracting data - d. 18% error rate on abstracting data
Which of the following is a true statement about business process reengineering?
a. It is intended to make small incremental changes to improve a process.
b. It seeks to reevaluate and redesign organizational processes to make dramatic performance
improvements.
c. It implies making few changes to achieve significant improvements in cost, quality, service, and speed.
d. Its main focus is to reduce services. - b. It seeks to reevaluate and redesign organizational processes
to make dramatic performance improvements.
Strategic thinkers exhibit which of the following skills?
a. Discomfort with uncertainty and risk
b. The ability to gain a powerful core of healthcare entity supporters and customers
c. Flexibility but lacking creativity
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