Organizational Behavior correct answers The study of what people think, feel, and do in and around organizations
Organizations correct answers groups of people who work interdependently towards some purpose.
collective entities. and members have a collective sense of purpose.
Technologica...
MAN 336 exam 1 || with Error-free Solutions.
Organizational Behavior correct answers The study of what people think, feel, and do in and
around organizations
Organizations correct answers groups of people who work interdependently towards some
purpose.
collective entities. and members have a collective sense of purpose.
Technological Change/Information technology correct answers disruptive force in organizations
technology gives employees a stronger voice throughd irect communication with executives and
broader distrubution of their opinion to coworkers and eyond.
Globalization correct answers economic, social, and cultural connectivity with people in other
parts of the world
has brought more complexity and new ways of working to workplace. requires additional
knowledge and skills, like emotional intelligence
Work-life balance correct answers occurs when people are able to minimize conflicts between
their work and nonwork demands. spend too much time thinking about their job
most common form of remote work is telecommuting - information technology enables
employees to work from home.
23% of employees perform some or all of work at home
employees who work effectively from home typicall ahve higher self-motivation, self-
organization, need for autonomy, and information technology skills
is telecommuting good for employees and organizations? correct answers benefits:
- better work-life bal
- attractive benefit for applicant
- low employee turnover
- higher employee productivity
- reduced ghg emissions
- reduced corporate real estate costs/office costs
risks:
-more social isolation
-lower team cohesion
-weaker organizational culture
-more stressful due to hope space and roles
,Diversity- surface level vs deep level correct answers surface level - obervable demographic and
overt differences
deep-level diversity- differences in personalities, beliefs, values, attidutes. different perceptions
and attitudes
consequences of diversity correct answers advantages:
- high informational diversity are more creative
- more representative of most communities
challenges:
- take longer to perform effectively together
- increase risk of dysfunctional conflict
the challenges can offset.
Anchors of organizational behavior knowledge correct answers field of ob relies on a set of basic
beliefes or knowledge structures aka "anchors" represent the principles of which OB knowledge
is developed and refined
-systematic research anchor
-multidisciplinary anchor
-contingency anchor
-miltuple levels of analysis anchor
OB Anchors - Systematic Research Anchor correct answers evidence-based management -
testing hypotheses against data.
creating evidence-based orgs:
-be skeptical of hyped management practices
- embrace collaborative ecpertise, not charismatic stars or management gurus
- use stories as examples and ideas, not conclusive evidence
- take neutral stance to popular trends/ideologies
OB Anchors - Multidisciplinary Anchor correct answers ob shoudl welcome theories and
knowledge from other disciplines
OB Anchor - Contingency correct answers offect of one variable on another variable DEPENDS
on the situation
cant count on the same results each time
OB Anchor - Multiple levels of analysis correct answers 3 levels:
-individual
-team
-organization
, Perspectives of Organizational Effectiveness correct answers theories that have implicit or
explicit objectives of making organizations more effective
-open systems perspective
-organizational learning perspective
-high-performance work practices perspective
-stakeholder perspective
Perspectives of Organizational Effectiveness - Open Systems Perspective correct answers
Organizations are complex systems that "live" within (and depend upon) the external
environment
organizations are effective when they maintain a good fit with their external environment
adapt to environment, influence environment, move to a more favorable environment
internal systems should coordinate with eachother
Perspectives of Organizational Effectiveness - Organizational Learning Perspective correct
answers organizational effectiveness depends on organizations capacity to share, use, and store
valuable knowledge
intellectual capital correct answers a company's stock of knowledge, including human capital,
structural capital, and relationship capital
types of intellectual capital correct answers human capital:
knowlege, skills, abilities employees carry in their heads
structural capital:
knowledge captured and retained in orgs systems and structures
relationship capital:
orgs relationship with customers, suppliers, and other who add mutual value for org. (brand
image, goodwill, people
Perspectives of Organizational Effectiveness - High Performance Work Practices correct answers
effective organizations incorporate several workplace practices that LEVERAGE the potential of
human capital
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